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February 2024 by Ladyangela Tooks
Chico’s at Potomac Mills Woodbridge Va The staff there are super Friendly and very helpful I really enjoy coming into the store they make you feel like family Awesome customer services Diane the assistant manager and Carmen help me put together quite a few show stoping outfits for my Las Vegas Trip, They really help me chose some spectacular outfits!!! I will defiantly be back I truly enjoy shopping at Chico’s at Potomac’s Mill mall!!
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January 2024 by D Villa
Terrible experience. The manager, Bridget, made me feel very uncomfortable. My shopping experience was ruined. I left in tears because of how I was made felt. She needs to be dealt with.
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August 2023 by L Dove
Went there for the first time today and bought a pair of jeans. The salesperson was very kind and let me know if I downloaded the app and registered then I'd get a discount. The discount was $30 off of $100, but the item I bought was $99. The salesperson advised the manager (who appeared to be new) that since it's only $1, it could be done with a manager override. The manager flatly stated "No" and told me to go to the clearance rack. I get it... but to not override $1 when you can is a little ridiculous to me and definitely not customer service. Since I wanted the pants, I found something for $8 that I'll never use, in order to get the $30 off. I will no longer shop at that location for sure... Stonebridge in Woodbridge...
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September 2022 by Cassandra Miller
Always a pleasure to shop at this Chico location. Shirley is wonderful to work with.
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January 2022 by K S
A wonderful store . Great selections , quality and prices. Staff is always very kind, helpful , attentive and welcoming.
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December 2021 by Pamela G.
I have shopped at this store for the past 3 years and the staff has always made me feel welcome and helped with my style selections. My personal sales consultant, Shirley has been great helping me and my mom when we visit the store. She was recently promoted to manager! I plan to continue to shop there.
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January 2021 by michael fouche
This Chicos has a spectacular staff.They know their clients and the products. They are currently doing in store, curbside, and even a few deliveries.
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September 2020 by Sherrie Tennessee
Nice selection.
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January 2020 by Carol Curtis
Customer service from employees is #1 @ this location. My favorite place to stop & shop. These ladies go above & beyond every time!!
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April 2019 by Money Love
They were outstanding Service was beyond perfect..
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August 2018 by Bobbi Combs
Impressed with the service I received at this store! Great management!
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June 2018 by S O
Great clothes stylish, chic!
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July 2017 by C G.
My mother-in-law purchase clothes online and ordered them a bit to small. We stopped by the store to exchange them for a larger size and was informed that they do not take returns without a receipt. The clothes still had the original price tags with the Chico's name listed and in the same condition as she received them, new. The sales clerk "Sonia" made my mother-in-law feel uncomfortable and like she was a thief trying to get money back without an exchange or purchasing something else. After much discussion the sales clerk finally decide to let her have an exchange. What happened to customer service? Was it left back in the 80's?
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September 2016 by Judy Cary / Berkshire Hathaway PenFed Realty
They have all my money.
