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October 2023 by Ellaina Williams
We arrived close to close (without knowing it). The employees were courteous and patient and did not rush us. There were only 2 arrangements pre-made to choose from, but I'm sure that's bc we arrived late. The young ladies offered to customize the existing bouquet which was the perfect touch.
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August 2023 by JadeD
I placed my order of a large confetti berry and chocolate bouquet for my Mother’s birthday on 8/4/2023. When I arrived to pick it up the staff was very nice. My order was ready on time. I had seen it sitting on the table in the back and noticed how one of the balloons were deflating but the staff handled it before bringing it out to me which I appreciated and that is the only reason I’m giving this place 3 stars (along with the professional manager). When it comes to the actual product that I purchased I am highly upset and literally sick. Firstly, for $77 this bouquet was quite small to be a large and the quality of the strawberries was definitely not worth the money. After delivering them to my mother and she ate a few, she noticed after about an hour or so she was having stomach pains. We figured it was just possibly her stomach reacting to all the different food she had eaten. Then my sister had eaten a few and noticed that the strawberries did not taste fresh. The look of the them were kind of beat up and they definitely did not look like they were cleaned or even thoroughly rinsed because there was gritty residue at the top of the strawberry where it wasn’t covered by the chocolate. Within an hour or so she also had a stomachache. I eventually tried a few before bed and this morning woke up with an extreme stomachache and the business I had in the bathroom was not pleasant either. I am convinced that the strawberries are the source. I don’t know if it’s the strawberries or the chocolate or a mixture of both. I tried calling the store & finally got through to the manager. I explained everything to her and she did offer a refund for the product which I appreciate. I used to order edible arrangements a lot years ago and never had something like this happen. Unfortunately I will not order from any edible arrangements in the future.
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June 2023 by Theresa H.
Do not trust them to come through with a special occasion. The Woodbridge, VA location is a joke! Don't waste your time, money, or patience ordering from them.
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June 2023 by Victoria Cisneros
I placed an order that coordinated with this store. As the day went on, I was getting worried that they weren't going to deliver my order. I called the store (at first it was hard to get an answer, but then someone answered) and the person that picked up was very helpful and reassuring that the delivery was on transit. Soon after the order was delivered. The fruit was DELICIOUS and FRESH. The chocolate was amazing. I was very happy with the order and the service. Thank you !
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May 2023 by Neshanah Barnett
Their service was excellent! I mistakenly put in the wrong delivery date which was a week past what I actually wanted. Without hesitation an adjustment was made and my arrangement was delivered same day.
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January 2023 by Sannies Y
I was walking to the door at the Woodbridge store at 1:34pm on 1/8/23 and the gal was already locking for a 2pm posted close time. I asked if she was closed already and if she had any small arrangements left. She said No, nor did she offer any alternatives, even though I could see items in the case. I guess EA didn’t want my money.
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January 2023 by Daniela Loera
Stopped in for a spontaneous birthday arrangement. Friendly staff. Best fruit I have had in a long time. The bouquet was worth the money spent. It was ready for pickup within 25 mins. Perfection. Thank you
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January 2023 by R LONG
Edible arrangements was able to help me in a pinch with some Christmas arrangements. The gentleman was extremely professional and knowledgeable about their products. Great team, great service, happy customer who will return again and again.
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December 2022 by Apryl Mija Masdeu
Thank you Edible Arrangements ?. I purchased one thing and got another. I pick it up and it was covered in condensation from being in frig. When I got home and opened it looked like this. This is the first bad experience I’ve had with this woodbridge store.
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December 2022 by Anthony Washington
Great customer service during my pick up. Order was ready, no issues.
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October 2022 by Ellis F.
I purchased the chocolate dipped indulgence platter. Unfortunately some of the fruit, specifically the pineapple and a couple of the strawberries had no chocolate on them at all. That was disappointing, since the platter was purchased as a birthday gift for my son, who enjoys chocolate. I did not receive what I paid for and will certainly think twice before ordering anything touted as being dipped in chocolate again from Edible Arrangements.
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September 2022 by mayra itzul
Very nice arrangements. Fruits are sweet and very nice presented. It is a small place so you can order and go. They deliver.
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July 2022 by Au Ric
I have consistently had good experiences here, but today was 5-star and so I definitely wanted to leave a review! I called to ask if they could make an arrangement for me that's a bit deviated from the website. Zach happily accommodated me with no issue and had the BEST customer service. The arrangement was even better and bigger than depicted on the website. Thanks, Zach for being so AWESOME!
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May 2022 by Sana Syed
Ordered strawberries (birthday ones) with balloons for like $80. THEY SENT THE WRONG STRAWBERRIES AND NEVER SENT THE BALLOONS! Im so upset, YOU HAVE ONE JOB! How do you mess that up! Im going to call and get my refund first thing tomorrow morning.
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May 2022 by E Seyer
I am fairly new to this area and ordered an arrangement for a friend of mine. The arrangement was beautiful and she loved it. I stopped in to redeem a reward right before they closed and they were so accommodating and kind. The fruit was fresh and a wonderful treat. Extremely friendly staff. So glad to have them close by. I highly recommend this shop.
