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December 2023 by Dennis Marksbury
Showed up at 6pm. Sign on door says open till 7. Girl inside looked at me and said closed.
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November 2023 by Fahim Joseph
I do not recommend this hair salon, especially for kids.
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September 2023 by Shawn Swe
My first time at this location was excellent, Nae cut, washed and styled my hair. She was attentive, polite, and easy to work with. I will be sure to ask for her on my next visit....Update: Had Nae cut both mine and my moms hair today and again another excellent job by this hairdresser, she is always good at what she does, I can see why the phone was ringing off the hook for appointments with this particular stylist, will continue having her and only her cut my hair....Service: Haircut
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September 2023 by Fishing Boy
I was gonna get a nice low taper and when i showed them a reference they cut it too short and didn't even do it right
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August 2023 by Bianca DSouza
Went in on 8/6/23 at 2:15 since my appt was at 2:30 PM. Was assisted by Hassania. Let her know I wanted to do FULL HIGHLIGHTS. She said I needed to color my hair first and then do the highlights which I was fine with. She started on my hair only at 2:50 PM. She tried to talk me out of my color which I didn’t mind. Then came around 5:15 PM and her next appt was there. She put me under the dryer with only ¼ of my hair bleached. I was in there for about 30-40 mins. She then finished with her appt and took me straight to wash my hair. I asked her about he balance of my hair she said that partial looks good on me. I very specifically requested Full highlights at this point it was 6 pm and they were closing. I was asked to come back but my busy schedule did not permit me. I somehow managed to make availability on Tuesday at 4: 30 after my work and dental appt. She then said she was off and could not come in at that time and wanted me to come at 9. Clarita took a look at my hair and told her that she needed to fix it. But then she stood there arguing with her for about 10 mins about how I have long hair and it takes too long. Ultimately I had to leave with partially don’t hair. The next day I got a call saying I could not be accommodated at the time I requested and to go to a location which was on Route 1 or the next day to a location 5 mins away. When I called on Tuesday letting them know I could come in around 3 PM since it did take time to do my hair. I could hear the manager being LOUD and complaining about not able to accommodate me even though Clarita was saying it was their mistake. No professionalism at all. I have been going there for over a decade. I guess not anymore. HORRIBLE SERVICE. Hassania was very rude, past racist comments which I ignored and didn’t even apologize for the MESS she made with my hair. Had to make extra time and pay for a nanny extra only cause they didn’t do it right the first time.Service: Hair highlighting
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July 2023 by P. Abston
Outrageously unprofessional. I have, not once, but twice, had an appointment with stylist Clarita that she canceled without notifying me. No call, text message, or email, just not being there when I showed up after clearing my schedule, driving there, etc. The first no-show was for an appointment I watched her make on their computer as I was paying, after she did my hair for the first time. She also wrote the date and time of the appointment on one of their reminder cards. When I showed up a few weeks later at the scheduled time, she was not there and her coworkers said there was no such appointment in their system, which means she had to have actively deleted it. Obviously, a minimal standard of customer service required contacting me immediately after deleting it, to let me know I no longer had an appointment for that day and see if I wanted to reschedule. One of the employees gave me her phone number, and I contacted her for an explanation, which turned out to be that she no longer works there on that day of the week. She offered no explanation for not informing me that she'd canceled the appointment or allowing me to reschedule it. Of course, I shouldn't have given her a second chance after that incident, but she's young and some young people take a while to learn what it means to have a job, so I wanted to be kind. Unbelievably, after confirming the date and time via text msg, she once again unilaterally canceled the appointment with no notice (a text msg would have taken less than 30 seconds) and let me take the time to go there and sit in the waiting area to find out from the person who was there that Clarita wasn't coming in.
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May 2023 by Micah Olivia
I went in for a wash blow out straighten and trim… I’ve never had such a bad experience for such a simple service. I should’ve left after I watched the person ahead of me complain on how her daughters hair came out but unfortunately I didn’t.. My hair was poorly washed and didn’t feel clean. The stylist wasn’t attentive and I asked multiple times for heat protection for my hair and she didn’t use any… I combed out my own hair and had to re straighten it while there in the chair.. she was rough and I could hear my hair rip as she “dried” it by dragging the towel across my head and after all of that i was over charged for my service and unsatisfied and disgusted with how my hair looked.. just don’t go
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May 2023 by Heather Habaqe
Evelyn catered to what I wanted. I have been through many stylist while growing out a previous pixie. She was the first to ask questions throughout to ensure I was getting what I was asking for!Service: Curly hair
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May 2023 by Ayesha Kashif
I wish i could give them zero star instead of 1.... it was a horrible experience today. I went to this location to cut my and my 2 girls hair. I booked an appointment with them for 5:45pm. Online it said they will cut hair in 30 minutes. When i reached the chinese lady ran away to see the 3 customers. She said the cleaning lady that she can't cut our hair then the cleaning girl with glasses said i will cut. I didn't know that she was not professional. Well she said wait for 5 minutes i will clean the surface 1st. After almost 15 minutes she called my daughter and sit her to a chair. I said that wash her hair please. Its includes in the package. Then she said ohhh yeah. Ok she was trying to cut her hair without any wash. Then i said she washed her hair. Then she almost take 20 minutes to brush her hair. Then she takes to 45 minutes to cut her hair. Believe me she don't know anything about the hair cut. Her hands was not working and it seems like she can't even see clearly due to eyeglasses. She cut my daughter hair uneven and very small. She didn't know how to cut. I can cut my kids hair better than her. I said are you new. She said i was working i don't know where looks like she was making stories. I called the other lady that were working there and said look what she did with my daughter hair. She said i will cut your 2nd daughter hair. I said i don't want to cut our hair from this salon ever again. It was a horrible experience. I wish i could read the reviews before book my appointment at this location. Unprofessional staff. Rude chinese lady and we will never go to that place ever again.Services: Haircut
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May 2023 by M M
Horrible experience with the same lady. I asked for a shape up and didn't even get a complete one. Plus I asked to line up my beard but keep the length and it was cut short. These people don't listen at all to the customers. I should've went with a new barber instead. Never again will I go to any hair cuttery
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March 2023 by Michael LoPorto
Nae is the best. She keeps good Convo and her haircuts are always excellent. I never had a stylist I kept going back to, until she did my hair 2 years ago. She is the only one I go to now.
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March 2023 by Stephanie Martinez
Clarita did a fantastic job with my 7 year olds hair. She was kind and patient.Service: Kids' cuts
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March 2023 by Moriah
This was my first visit at the Hair Cuttery, I gotta say I was impressed and liked my results. I highly recommend Evelyn, she’s a professional stylist and was very gentle on my hair and treated it well! Try this place out! My hair is much healthier and got rid of all of my nasty split ends.Services: Haircut
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February 2023 by Nina M
Nae is my stylist. She did a great job fixing my short self-cut hair into a sassy, really well done, short layered look. Now it can look good growing a bit longer. Thanks, Nae ?Service: Haircut
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November 2022 by Hector Gama
If you're looking for a shape up and you have a long hair, DO NOT COME TO THIS PLACE Chinese lady will chop it all off, ???? they don't know how to cut man's hair
