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March 2024 by Yama Noori
I'm constructing a new house and ordered about $45,000 worth of cabinets from Home Depot as a special order. Unfortunately, none of the cabinets matched the measurements in my architectural drawings. When I tried to return some, I encountered difficulties, eroding my trust in Home Depot, especially since they were responsible for the design. I have additional cabinets on order, causing further financial concerns. Given my experience, I strongly advise against purchasing cabinets from Home Depot.
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March 2024 by Laurie Wheeler
In June 2020 new garage door opener purchased and installed. Great work!In September 2020 window shades were ordered and installed, but only partially, but that was because of the lack of supplies during the pandemic. That was understandable, but the problem was that when the supplies to finish the project came in, there was no notice. In May 2021 that was chased down to which HD replied they had nothing. When discussion ensued about canceling the contract HD suddenly found the extra parts and sent someone to install. Finally had the other windows covered, but there was still a missing part. Still haven't heard back...In Sept 2022 a new washer and dryer was ordered at HD. The salesperson was great, and told us NOT to accept parts from the delivery person, but only the entire purchase. Wow, had no idea how foretelling that was. Then the delivery date was delayed for another week. That week no one arrived. Found out they had been parked out front and while sitting in their truck only texted my husband's work number (he can't use his phone at work) that they were there. No one rang the doorbell. Nor did they use my phone number to text which was written on the paperwork was the primary number to call. I had to call HD to reschedule.The next week they arrived with one machine but not the other.The following week both machines arrived but not with the steam kit (which was delivered the next week).When the washer and dryer were installed the delivery guy said he could not hook up the dryer because we had the wrong type of venting. Only hard venting was to code, the soft venting that had come with the newly purchased house was not to code because it's flamable.So why didn't someone explain that? We could have had someone come out to prepare for the dryer...but now we were without any dryer looking for someone to now both fix the venting and hook up the dryer.All this meant weekly phone calls to HD to resolve each issue (except fixing the venting, which they cannot do).HD did give us an undisclosed discount for all our troubles.HD needs to contract with a different delivery company.Previously, both in Texas and elsewhere in Northern Virginia, I had much better service from Lowes in efficient purchasing and install of a new washer and dryer.
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March 2024 by Tamer Abdelrasoul
Now we have to ask to unlock the bathroom every time we need to use the bathroom?
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March 2024 by adetutu marioghae
I had a great experience at this Home Depot. I was blessed to have my kitchen designed by Ebony at the Woodbridge Home Depot kitchen design center. Ebony is excellent at what she does. She listened to understand what I really needed and incorporated everything into the design. She did a beautiful design and helped me plan the layout and pick cabinets etc. My kitchen is almost completely installed and I can’t wait to see the end result of her work. Her customer service skills are outstanding. Even though she is barraged by a constant stream of customers, she always maintains a great attitude with a smile on her face. I am very glad I came into Home Depot 7 months ago and met this gem at the store.
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February 2024 by TJ Smooth
Average Home Depot location. Nothing was great, but nothing was terrible either.
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February 2024 by Kara Citarella
Plenty of parking. Loved the plants on sale!
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February 2024 by Geraldine Brown
Our go to place for items to decorate or fix things in your home. Always busy and always very affordable
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February 2024 by Miguel Castro
Worst costumer service
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February 2024 by Filippo R.
Very clean and well stocked compared to my local HD. They had ice melt when other HD didn't and the staff was super helpful.
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February 2024 by Edward Connolly (ICEddie)
Yes I can confirm this is a home Depot.
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February 2024 by Fran Cabrera
The management is very basic, that place has no signs. The trees are not normal.
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January 2024 by Yasmin Ramos
Excellent attention
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January 2024 by Fibhek Academy
Always the #best #place to #find #home #items .
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December 2023 by shah gilani
Goods store.
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December 2023 by Ron
It's a Home Depot. It gets busy so a peak hours checkout can be rough. It can be hard to find help during those times. They have most of what you are looking for from a home improvement standpoint.
