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May 2025 by Paris Jayne Dubois
Not happy with this experience. The so called Tax expert was rude and she ended up giving me bad advice. I have called and complained yet no response. I am mortified at this experience. This location does not uphold the standards of H&R Block. I would not recommend them.
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April 2025 by Klara Raymond
Pretty disappointed in the series of events that occurred here. This was our first time using H&R block. Things seemed somewhat simple, we didn't have any issues making an appointment. Greeted first thing, we were taken back to a desk. I had everything prepared/labeled/organized and necessary calculations. We sat there as our tax advisor entered everything into a computer and waited. The amount we owed for Federal and State at the end of it was incredibly daunting. We paid the obnoxious $650 and then additional $40 for the premium in case there were amendments/audits etc. We went home, I immediately paid my taxes but it was my fault that I didn't run through the completed forms first before doing so.
After reviewing, I noticed an error that put our federal taxed at $6k less than what we actually owed and our state at a refund instead of a $850 payment. I called and she corrected it and resent it but then I had noticed there was also a mistake on my rental income property. She corrected and re-filed the amendment.
I called corporate and complained about the $700 we paid for our taxes to be wrong, for how much we mistakenly owed on federal and state taxes and for all the mistakes after. Looking through the charges, we were charged for a form that they had also mistakenly totaled for expenses on a rental property. H&R block said they would correct everything and try and put in a refund for the wrong charge. The person they assigned to correct it didn’t give me a call the day corporate mentioned and followed up on a Monday after the weekend saying that the person assigned became super busy and they assigned someone else.
That person gave me a call and went through everything. Corporate said they're expediting the refund of the H&R block charge. Received an email indicating the refund needed to be accepted. None of the credentials worked and now that payment is now locked and if we don't accept it in 2 weeks, it will expire. It is not available in the My Block profile app.
I should have definitely checked my tax forms but to have a tax professional get so many items incorrect, overcharge us for getting something so important wrong, making refunds as difficult as possible and ultimately causing us to overpay federal and state, I will not be using H&R Block ever again
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April 2025 by Richard Mitchell
Taxes done in less than 60 minutes. Great location. Easy to schedule on-line.
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April 2025 by irina valentina
I am very disappointed. I had my taxes prepared by Teresa, and I discovered that she entered a lot of incorrect information on my tax return. Now, because of her mistakes, I have to fix everything and hope to receive my refund back, assuming no one takes it. I just don’t understand why it’s so difficult to read the communication and follow the instructions provided to avoid future problems. I’ve never had this issue before. I just wanted to share my experience—this situation has really hurt me.
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June 2024 by C J
J Weaver is the g.o.a.t of the tax business
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May 2024 by Angela Arthur
Too expensive ?
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April 2024 by Lindsey J
This is my second year filing with John and I will continue to see him every year! He’s very fast and friendly. He has a great personality and I look forward to seeing him next year!
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April 2024 by Donald Walker
Maria was just the very best at H&R Block. I would highly suggest their services to others.
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March 2024 by Francis Rubio
Mrs. Lynn Priebe is amazing. So kind, and knows her stuff! She answered all my questions and gave me great advice for next year. I will be coming back to see her next year! The front desk staff was also wonderful. My experience was great. Everyone was so nice and happy. The best time ive ever had filing my taxes :D
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March 2024 by Mr. Davis
Great experience fling my 2023 taxes using the H&R portal with the professional, kind, competent tax preparer: Ms. Maria Elena Montecinos. Clearly, she deserves a raise. She comes highly recommended!
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March 2024 by Dean Hohman
Fast, efficient, knowledgeable, and very personable and professional. Great experience.
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February 2024 by Hector Marrero
Great Customer Service i will use them everyyyyyy Year
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September 2023 by Teacher Swiert
The tax specialist I worked with is good!
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September 2023 by Darryl Sharp, Sr.
Excellent customer service
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September 2023 by Ms. D'agi
Customer service was awesome
