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August 2025 by Dalia Fuentes
Was little different since last time, much better customer service.
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August 2025 by Steven Dean
Outstanding service! Brenna checked my Seltos in immediately upon my arrival and kept me informed of its status while being serviced.
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August 2025 by Earnest Todd
Highly satisfied with service.
Matt is an outstanding rep.
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August 2025 by D. Hubbard
I had an excellent experience working with Jonathan. He was extremely professional and helpful throughout the process. Jonathan took the time to thoroughly explain the potential causes of the noise coming from my vehicle and provided an approximate timeframe to diagnose the issue. His courteous demeanor and pleasant attitude made the interaction very comfortable and reassuring. I truly appreciated his patience and clear communication. Highly recommend his services!
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August 2025 by Kristina B
Elvis is always friendly, honest, and a good advisor about what to wait on and what needs work now, for the safety and longevity of my car. I'd give him a five stars if this was just about him!
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August 2025 by Charles Orangetree
Got my car serviced earlier this week, no issues. They took care of everything and kept me posted on the work they were performing. Elvis was amazing and provided great customer service.
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August 2025 by Sarah Brown
Brenna was so pleasant and helpful when I came in right at opening for my service appointment.
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August 2025 by Cami Ceballos
The service here is professional and friendly, I would reccomend working with Edgardo. He is real about what your car needs and what is optional so you don’t spend money you don’t have to :)
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August 2025 by Chris Kenney
Brenna is awesome
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August 2025 by Deb
Great service. Elvis was attentive and explained the process well. I have been using Koons for over 4 years with the maintenance of my vehicle, and have always been happy with their service!
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August 2025 by Jean Harvey
My first time using this dealership. It was a very positive experience with the service department. Jonathan was very helpful, polite and explained everything to me throughout my time there. I will be returning there for my future service needs!
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August 2025 by Felix Williams
Edgardo was great. Had 2:00 appointment. Out by 2:30.
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August 2025 by Patty Pile
Top notch service from Edgardo Zambrano at Koons Kia Woodbridge. Friendly. Timely. Knowledgeable. And no upsell of services that you find at many dealerships.
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August 2025 by Rick Breedlove
Elvis did a great job of keeping me informed on the progress of my service. After a minor fender bender later that day I called Elvis for a recommendation on a repair shop.
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August 2025 by Amy Whitfield
I had an excellent experience getting my oil and filter changed. Elvis provided outstanding service he was professional, courteous, and explained everything clearly. The process was smooth and efficient, and I left feeling confident that my car was in great hands. Highly recommend Elvis for top-quality service!
