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November 2025 by LaQuincy Gilmore, MBA
I would highly recommend this dealership to everybody in the area. 11/01/2025, I went to the Ourisman Jeep dealership after work, and I was in for a surprise:
After buy my house I knew my credit have taken a hit, but when they pulled my score it floored me, just when I thought I defiantly wouldn't get the 2025 Jeep Gladiator High Tide, Carmen Rocaantelo (Finance Manager) told me I was approved. Even though I didn't pull the trigger on the 2025 Gladiator, my incredible salesperson, Cindy Guzman, landed me on my perfect Jeep, a 2022 Jeep Wrangler Rubicon. It has slightly over 19K miles, fully retractable roof, premium rims, navigation, heated leather steering wheel & seats, and its a 4xE so its beyond good on gas milage. I told Cindy, I actually love the Jeep Wrangler Rubicon better than the Gladiator High Tide. Im proud to join the Jeep Wrangler family and will make future Wrangler purchase from this dealership. Cindy Guzman doesn't know yet, at the time of this review, 11/11/2025 (9:15PM) my old son, wife and brother are in line to purchase Jeep Wranglers, so guess where Im sending them. Lastly, nobody in this dealership practice high pressure sales, you want honest, fair business, you'll leave with a vehicle here.
- LaQuincy Gilmore
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November 2025 by Zach Walker
Took the truck here for some work, was very pleased. John over in service was professional, communicative, and flexible.
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November 2025 by Henry
If you need any vehicle you better ask for Ike. And that’s i-k-e. He’s the best salesman ever!
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October 2025 by Zenia Espinoza
I had the best experience buying a new Jeep Wrangler Rubicon and everyone was so friendly! Oscar my salesman was very helpful and not pushy and helped me get the perfect Jeep! He went out his way to go to Maryland to get the perfect one for me, they gave me the best deal possible and worked with me thoroughly. John and Heidy was from service helped with getting my add ons scheduled easily. Ybanna the finance manager helped me get the best rate possible. Highly recommend here to everyone to get the best deal at the best price
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October 2025 by P A
Wasted my time. They wanted to sell me a vehicle but did not let me do a test drive on that vehicle because they were lazy to move it out. Instead, they asked me to do a test drive on a different vehicle with different trim. They also did not let me go on the freeway, but asked me to turn around within less than a mile. When I asked for a proposal, they did not respond in a timely manner. First impression is forever. It is Red flag dealer.
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October 2025 by Mariah Proffitt
We just bought a used Honda pilot with the help of Oscar. He was friendly, honest, and super helpful! He made sure he could give us his full attention and was overall extremely professional. We definitely recommend asking for Oscar to anyone looking to buy a car.
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October 2025 by Amanda C
Adam the service manager is fantastic. Helped us out quickly with my Mum's Jeep and very professional. Mechanics did a full drive train check on the vehicle. Very honest! Highly recommend!!
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October 2025 by Bryan Combs
If you enjoy the convenience of booking online, arriving at the dealer only to be told they can't address your issue, that bumper to bumper warranty might apply, and you can't get a loaner because they don't do those on Wednesday this is the place for you! Do better, you are a disgrace!
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October 2025 by Mark Epperson
I just want to share that Cindy Guzman is one of the best sales professionals I have ever had the pleasure of working with. She was very professional and never pushy. She followed up with answers to every question I had, and always answered in a timely manner. Thank You Cindy. You will be my first call when I’m in the market for another automobile!
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October 2025 by kenna stetka
Allan was amazing, super helpful and informative on the vehicle I purchased. I will be recommending him to all my friends!
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October 2025 by Samrat Somanna
I had an absolutely amazing experience with a salesman named Oscar here. I was looking for a used Honda Fit that they had available and Mr. Oscar guided me through every step of the way with patience and kindness. He regularly informed me when the vehicle would be ready for test drive so that i didn’t waste time driving all the way to the lot and he kept a steady line of communication.
When we got to test drive, Oscar greeted my mom and I with such politeness I haven’t seen from other salesmen. He explained to us in very honest and upfront detail the features of the car and the defects it had with no sugar coating. But what struck me the most about Oscar was his friendly personality. Through genuine connection and his brand of humor, He truly treated me like a friend guiding me to the right decision without any pushiness that most salesmen have. As someone who was burned by many dealerships, it was truly refreshing to see this from him.
Even when we left the dealer, Oscar noted down specifically what features we were looking for and regularly sent me different recommendations on cars that might fit the bill, but with no pressure at all.
Ultimately, we went with another vehicle from another dealership but I would recommend ANYONE who’s looking for cars in Virginia to reach out to Oscar first.
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September 2025 by kelly chamountry
My daughter’s car broke down and she had it towed here. They fixed a few problems then when they test drove it said the transmission was bad. Obviously way too much to have repaired. She didn’t have the money in hand to pay right away and they told her they would have to charge her a fee for leaving her car in the lot. So we decided that a new used vehicle was the best bet. They had a 2016 jeep renegade on the lot that was 11300 something like that. When all was said and done it was like 18,000. We didn’t know until later that it was financed for way more then it was listed for. It was late at night and I’ve never seen a vehicle purchase happen so quickly. A few weeks later the check engine light came on and a few other issues and warning light came on. The air conditioner wasn’t working either. It was so complicated and lack of communication was absolutely horrible. They kept giving the run around. We got a rental because it was a weekend and she uses her vehicle for doing food deliveries. I was hoping I’d get reimbursed for the 10 days it took for them to order the part and fix the Compressor. They put in the work order that it only took two days 😡 so I had to pay 600 out of pocket for the rental. No way in hell did they not know the AC wasn’t working. Thankfully the warranty covered most of the repair. The communication was the worst. Messages were left with no return. I’d never refer this place to anyone. The salesman was nice and that’s about it.
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September 2025 by Mike Wharton
Niko is an asset to the Ourisman CDJR Woodbridge service dept. He is very clear in his advice and very quick to respond when I had questions. Being that my vehicle is older, im sure that ill be back in the future for more service lol Because of the professionalism that Niko shows, I wont go anywhere else. Im a firm believer that a dealership makes its money in the service department and Niko ensured my business as long as hes there! I highly recommend using Niko as your service advisor! Youll have a 5 star experience every time!
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September 2025 by Tim
I came to the dealership very unsure whether I was going to buy the used Dodge Charger. I met up with Drayven and we got right to the look around the car and test drive. There were some issues expressed about certain things and were addressed on site. The car was very well taken care of and I knew I had a winner. Drayven and his team made the experience easy. I recommend this dealer because I didn't feel like I was pressured into buying a car and issues that were concerning were taken care of before my purchase. Also S/o to Rick in finance he made things happen that was well appreciated.
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September 2025 by Ra Khill
No quality service, I came for a repair, at the middle of the way the same part broke again, I brought it back to them and they asked me for another amount of money to repair their mistake,
They just good for asking money, no worth for anything else
