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“I was able to get the item that wasn’t delivered right from them. I appreciate them for helping out only here for work and was leaving in two days and need the package and they made it happen.”
2:30 - 5PM 10AM - 2PM
8253A Backlick Rd, Newington
Post Offices
“Very kind workers at this location, and I appreciate their listed hours being accurate! I choose to come to this location even if it's a little out of my way. It's a smaller location, so getting thru an afternoon rush takes a little longer than larger offices towards the middle of town. Just keep that in mind for planning!”
2 - 5PM 9AM - 1PM
12644 Chapel Rd, Clifton
Post Offices
“Grew up in Clifton my entire life, 30 years plus. The people who work here and live here. Are some of the nicest, kindest, sweetest human being's you will ever meet. When you come in be polite, and give respect. They will return the favor.”
“Al of them were very polite and worked fast. The problem is that they don't have enough personnel attending the big lines. The person processing the passport was very diligent. The post office clerk was very fast and polite to everyone despite the big line demanding different services.”
“This review is for passport services only. I visited the Lorton post office to apply for a passport. I arrived on time for my appointment, but the photo equipment was broken (which happens), so I had to go somewhere nearby to get my photos. That did not otherwise result in any delay in my application review and the solution was easy, so I didn't deduct any stars for that. It might be a problem for those trying to apply for a passport during walk-in hours, so I'd recommend coming with photos in hand just in case.
The postal worker was professional and patient and took great care to make sure the application and supporting documents were all present and correct. The worker clearly had had a lot of experience with the passport process and knew what to do to make sure the application made it through the State Department smoothly. I wouldn't hesitate to go to this location for passport assistance again.”
“I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!”
“Their service is amazing, they are really nice, this is my first time applying for a passport so there are a lot of unknowns but they are really patient with me and spend a lot of time with me.”
“This is my favorite post office. Its small but the wait is usually next to nothing. The staff remembers you by name. Its clean, and the post master is very nice and on top of whats going on. They also adhere to the 2 people in the lobby at a time and masks are required.”
2:30 - 5PM 9:30AM - 1:30PM
9001 Gunston Rd, Fort Belvoir
Post Offices
“One of the best Post Offices I’ve been to. It might be because it’s on a Military Installation. The Post Master (Mrs. Alicia) runs a “tight ship”. All staff has consistently been courteous and helpful. Over the last year a lot of their retail staff have since changed which is why I am giving 5 Stars!!!”
“Hard to find cause the sign is not like other offices usually have. there is no self-service machine inside. I was here once, the employee was not talkative and did not say hello or wish me a good day in return. It's quite cramped and a little bit dark inside.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“No passport photos here! The employees were quick and helpful in processing our passport application, but we did have to go to CVS and get a photo to bring back.”
“I visited the Kingstowne post office yesterday, and I was overjoyed. The entire building was decorated for Christmas, which was a very surprising and delightful sigh after years of not being able to even acknowledge it.
My sales associate, Mr. Truong, has always been amazing. He has a sarcastic sense of humor I appreciate, and always try to educate you what did you do wrong ? and, that I can say whatever funny I want without him even batting an eye.
For the lady who had to deal with a rude customer, I am very sorry. I am also sorry for everyone who is lashing out at you. Remember that you never know what another human is going through, so it's important to be kind.
I did experience some negativity at this location before, but everything has improved lately, which is a great sign that things can change for the better.
Wishing everyone a Merry and blessed Christmas.”
“Excellent to so so service in this post office - depending on who is working. After going to this post office since 2023 I can say overall the service is mostly excellent. A few times it was disconcerting to see how dismissive, unprofessional , and cold the service was especially when it took a long time for someone to finally assist me when there were no lines, ringing the bell, and no one in the post office. I took one star off for the times that happened.”
“I live in the neighborhood and love the personal service with these ladies, they are all always very friendly. They know the people they service. I don’t have to ask for my packages, once they see me or my car they ready to give me the packages. It’s always a light pleasant experience at the end of my work day.. I appreciate them all!”
“I made a Passport appointment and I was in and out in less than 15 minutes to include a picture and they do money orders on site. Everyone was very helpful and not on their phones or gossiping while customers were waiting. SORAYDA helped me with my passport and was an absolute all star. SORAYDA was knowledgeable and walked me through the entire process.”
“Love this store! They are always so warm and friendly STORE 5555 I would recommend to anyone. All employees are welcoming and knowledgable. I’ve been going here for over 5 years and the manager is wonderful! This is located by the Panera and Target as well.”
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“Great location! Great staff! Hard workers! Knowledgeable team!...for such a high volume location with snobby customers that have No class.
Great job USPS!! Stay strong and keep doing your best. AMERICA NEEDS YOU ?”