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February 2024 by Allison Devereux
PWHI took down my old deck and replaced it with a deck/screened in porch combo. I appreciated the frequent communication from Patti in the office and Angel the project manager, including when they couldn’t make it due to weather. I also appreciated that the workers were respectful with the decking materials and while working on site (no loud music and using the bathroom in my yard, which has happened at my former home!) The porch is already my favorite room in my house and I cannot wait to use it for years to come.
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February 2024 by Terrence Gassop
I had the best experience and excellent customer service interactions with Prince William Home Improvement. Thanks to Patti for clearing up a lot of misunderstandings. She was very helpful, knowledgeable, and professional. As for the workmen who did the project, they knew exactly what they were doing. They delivered a beautiful deck that was completed in a timely manner. It’s perfect in every sense of the word. Great job Prince William Home Improvement???.
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February 2024 by Pamela A
Beware of this company if you're looking for deck repair. If you are looking for repair of your deck they will try to sell you a whole new deck. My deck is structurally sound and we were looking for a decking company to replace several decking posts due to age of deck. Our decking floor boards are solid and don't need replacement. This company would only address replacing our posts if we replaced our decking floorboards. Very hard selling and were overly adamant of both me and my spouse being present for sales pitch. Read their YELP reviews. Wish I had before I contacted them.I would recommend ARCA of Stafford if you're looking for deck repair. ARCA does new decks also.
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February 2024 by John
Do not pay their contractors. Do Not Recommend. Deceitful business practices.
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February 2024 by Nathalie Schiano Lomoriello
Our initial point of contact was with Curtis Saxton and he was great! He came out took measurements, asked all the right questions, addressed all our concerns and went through all the options we had according to what we wanted. All the expectations he set were met and exceeded!! PWHI were great throughout the entire process. They took care of EVERYTHING from beginning to end. They communicated every step and gave us daily updates and next thing I know our deck is done! I don’t think I can recommend a better company!!
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February 2024 by Jane Wheeler
Customer service is excellent!!!!!!
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February 2024 by Jay Badger
Great job
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February 2024 by Michelle Jordan
I can't say enough good things about Prince William Home Improvement (PWHI) and the job that they did building my screen room. It's very hard these days to find such reputable, honest and capable contractors who show up when they say they will, do the work as agreed and also follow up on any issues that arise. All of their staff was very professional, courteous and knowledgeable, and completed the project ahead of schedule. They promised me that I would love the finished product and they did not disappoint. It is beautiful it! I would highly recommend PWHI and would definitely use them again for any of my projects.
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February 2024 by Zachary Lawrie
1. Provided customized plan to meet budget requests. (Thanks Chase!)2. Provided quick responses to questions and consistently communicated accurate schedules and updates.3. Provided a hard working crew who did the job efficiently and effectively!4. Provided great followup after the project was finished! (Thanks Patty!)We have an excellent deck and we would reccomend this service to anyone who needs one.
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January 2024 by Brian Lepak
This is the second project (deck and patio enderneath) that I've completed with PWHI. They really understand customer service, quality construction, and quality assurance. Their staff members have specific jobs that take you from design to completion and aftercare I have not experienced anywhere else. Price is great value for quality craftmanship. I have had tradesmen look at these projects and they were impressed with the quality. Backed by warranties of 25 yrs for a deck and 10 years for a patio. Great job, PWHI!! Thank you, B
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January 2024 by Joseph Milia
Overall quality was excellent. Though certain setbacks could have been avoided. They were very communicative and built our dream deck.
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January 2024 by Rajesh Bhan
Prince William Home Improvement was great to work with. They finished the project (deck and patio) on time, helped to answer the HOA questions and the work quality was great.
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January 2024 by Corrine Nowak
Crew and staff are wonderful to work with. Highly recommend. Deck is beautiful.
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January 2024 by Heather Eggleston
We were extremely pleased from the beginning to the end of our project. The quality of the work is excellent and we couldn't be more pleased with the finished product (both our deck and patio). Communication was great during the entire process and we were very pleased with our initial Sales person Nelson, Christopher put Quality control Manager, Patti in the main office, and the on-site crew.
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January 2024 by Julie Harrison
Curtis Saxton was our design consultant for a screened in porch at our new house. He was great -really knew what he was talking about. We had gotten a few quotes from other contractors but none of them were as thorough or as knowledgeable. The whole company seems wonderful. Five stars!
