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November 2023 by Kium
came by today to get my wheels and tires balanced and the 3 mechanics were very professional and hard working. they even torque down ur bolts to spec
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November 2023 by Carrie T.
Crap show. We were near the area and went to grab some pizza pretzels for dinner. Arrived to an empty garage of carts. Held my toddler while we waited in the cafe line for 20 minutes. Was told when we got the the register that no pretzels were ready and it would take another 20 minutes. I lost it. If you're short staffed enough that a line takes 20 minutes and no one is working on food in the back, go ahead and close the cafe. Hire some more employees to grab carts as well. Do better. We will be canceling our membership renewal and won't be back.
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September 2023 by Valerie M.
First time member. Placed an online order that did not arrive on time. Went in person to make return and was turned away being told that the return had to be made online. I reached out to customer service to inquire why we were not able to make the return in store. I was told they would refund us in 5-7 days with no mention of returning the items. I followed up a week later because we did not receive refund. We were told to wait a couple more days. 3 weeks later, no refund and now we're being told that they didn't receive our return. I explained that we never received instructions on how to return the items and we were just told we would receive a refund 3 weeks ago. We also never received any communication via email or otherwise with any instructions to make the return via mail. We are now being instructed to return via FedEx and once received, after 5-7 business days we'll receive our refund. I've been a Costco member for over 10 years and they would never!
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September 2023 by JASON KIRKMAN
Top notch professionals! Pablo’s technical expertise is something rarely seen from today’s generation. This team is on it!
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July 2023 by Deni G.
Always a Good ChoiceI really enjoy visiting Sam's Club, they always have whatvum looking for and the prices are reasonable. Everytime I visit Sam's Club I always stop at the food court and fueling station on my way out.The stores are clean andcwell stocked, the staff are always friendly.
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June 2023 by Jasmine Bowers, Ph.D.
Replaced tires in under an hour!
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May 2023 by Hailey
I received great service . Front desk helped me quick and had my car in within 30 minutes . They were super busy but able to get me in . Brian and Brandon were thorough and took care of my ride . Thank you ! I’ll be back for all my services tire related .
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May 2023 by April FH
Tonya helped me and the front desk and she was super sweet and woman power because she knew her stuff !!!! Pablo and Juan were also super helpful . Great team you have !
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May 2023 by
I really enjoyed my tire service . Everyone was kind and got my vehicle in and out . I’ve been there a few times with different vehicles and all my tires purchase from sams . They have year round promotions and they always let me know if anything is going on with my tires wearing . They helped me out in finding the issue to irregular wear on one vehicle . Definitely pay attention to comments and ask questions because they are super knowledgeable and able to guide you in the right direction . They also do free flat repairs for members ! Free air checks whenever I pull up . I love sams club tire shop!
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December 2022 by Mark Roskosky
Stole medication from my driver console while getting my tires changed. Came back to get car and noticed my inner console rearranged and some of my meds were taken. Do not trust these people with anything in the car.
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November 2022 by Guillaume L.
My thoughts on Sam's Club. If only I could give this place zero star, I would! No wonder Costco is the place to go and everyone's preferred warehouse. Sam's club makes everything so inconvenient for its shoppers! You can only enter and exit from a specific entrance and the poor employee at the exit has to scan every single item in your cart. If you are in a long line, good luck! I slipped on some oil at their gas station, cracked my iPhone as a result and they refused to reimburse me. Shawn from HQ claim accused me of intentionally finding the oil spill on their ground and orchestrated the slip and fall. I immediately cancelled my membership and returned to Costco. Slightly more expensive but worth it. Shame on you Sam's Club!
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November 2022 by David R
This is the best tire shop in town. Team is professional and courteous and super fast. Tire Manager April is great and Tire Tech Tonya are superb and provide the greatest customer service
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September 2022 by Marcel Vezina
Service is slow and prices to high
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September 2022 by Rick D.
I love scan and go in the store. The online ordering was super simple, and for when I'm n the run shops pickup
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August 2022 by Parsteehs Official
They couldn’t take off bolts of my tires, so I had to go to an actual mechanic to do so. I came back after 15 minutes and they bumped me to the back of the line. I had to wait an additional 3-4 hrs on top of the first 3 hrs. Ridiculous
