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March 2024 by DIJAMIRIS RIVERA
Other locations are better they give you a lot of food in this place they Barely give you food and they charge all the extras it looks like the regular order with extra charges but no extra
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March 2024 by Mubashir Ahmed
$18 for steak and shrimp when you barely get any meat. I kindly asked the chef to pour more meat and he literally yelled back at me saying "you can either leave or return the food or pay for more meat" I said I already paid for extra meat.. I complained to the manager about the chefs behavior, which was also useless, she didn't care about anything I had say and show. Grills are dirty as hell, workers are rude, they act like they own the place. Straight trash. I'd give it a ZERO out of 5 but too bad that's not an option
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January 2024 by I Pay Bills
Avoid this place.The Manager on the weekend at this location lacks customer communication skills.He needs to understand that customer is always right in food services.Unhappy customers = No businessThe food itself appears unhygienic. Beef and chicken is stored/cooked at the same place and stored in heaps next to grill.The cooks lack basic training of food safety.
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November 2023 by lacheetas boamah
The cook was very rude after I asked why the shrimp and rice had only 5 shrimp for 11$. The cashier counted them and told him to add more. Food was very, very bland, and the fried rice isn't fried at all. It just has soy sauce on it. RIP OFF, SAVE YOUR MONEY!!
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September 2023 by fernando arias
I ordered Shrimp and Steak,Vegetable and Fried Rice. They Charge xtra $.50 cents for the Fried Rice . I did not see fried rice so I asked them where’s the fried rice the server pointed to a brown rice . Since she charge me xtra I was expecting Fried rice not colored brown rice With nothing in it. They ripping people off charging $.50 xtra for some brown rice. Never again I come back to this place.
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September 2023 by Alyssa Bee
The fried rice is not fried rice since it has no vegetables or egg in it its just white rice with soy sauce. The chicken teriyaki and noodles are good. Having other people from other restaurants yell their order over the long line of customers is very unprofessional as well. Sarku Japan needs to come and check this Sarku Japan in Woodbridge and make it be authentic Japanese cuisine and a lesson of customer service.
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September 2023 by Crystal Ellis
Made a purchase, I was not happy with the purchase as the food appeared to be sitting all day. Spoke with a manager, she was nasty and didn't want to assist or provide the info for the next line supervisor. I reached out to the customer service and filed a complaint with mall managment/security. They provided info and as of yet, no response from the upper managment. I will never purchase or recommend this establishment to anyone!!
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August 2023 by Alli Kielsgard
Ordered for my mom’s birthday dinner, and they completely forgot two whole orders of sushi, forgot the yum yum sauce, and provided no soy sauce. The food they DID deliver was bland. When I tried to call (several times) they did not answer, and they have no voicemail box set up. Would not recommend.
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May 2023 by Borris MV
average taste for me
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April 2023 by Carlos NW
Yesterday I bought for lunch this plate, but honestly I couldn’t eat more very disappointed. Horrible food I do not recommend this place. Expensive and disgusting. I had to bought different food which was so much better?? don’t waste your time and money ?
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April 2023 by Emilia Gilmer
I hesitate to even call it sushi. Sadly I ordered from uber eats and didn't see how clearly horrible this place was. The most disgusting food. Avocado was brown. Couldn't finish my meal. It had me gagging.
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March 2023 by S Choi
Rude!Rude! EmployeesFood is not good at all,can't find any reasons to eat
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February 2023 by Marquita Davis
Very rude and racist very short dude on the grill, I am actually in shock! He should be fired asap!!!!!! I was told the manager is Oscar and they didn't know who the owner was!!!!!
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February 2023 by Richard
11:30am: How a hard is it to just fix chicken and shrimp…..? Sheeesh.
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January 2023 by alexander bonilla
Their chicken teriyaki is way overpriced. Their food is bland. You can be much better chicken teriyaki at Wegmans. This place is not worth it at all.
