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August 2023 by Sharon Cummiskey
Todd completed a master bathroom/closet/bedroom and office renovation for us and did a great job. He was recommended by a friend and we were very happy with his competitive pricing, attention to detail and keeping to his promised timeline.His team was professional, thorough and always cleaned up during the project. We liked that each member of his team was a specialist in their department and his plumber even helped us with an issue from a prior contractor's problem.We chose all our materials with our decorator and Todd's team did all the installation. He walked us through the planning process and made several good suggestions on ways to improve our project. I can highly recommend Todd for any bathroom/closet/bedroom remodeling!
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February 2023 by Corsecrafts
The person answer the phone was not profesional and hang up right away
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August 2022 by Patricia Late
Very experienced and professional with lots of good ideas. Antonia was so pleasant and helpful making this an enjoyable experience for me. Thank you Antonia!
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July 2022 by Patty V.
I have a new bathroom. If your looking for a fabulous bathroom remodel contractor, reach out to TLG Tile Inc (local Woodbridge). They remodel my 35 year old hall bath and replaced everything down to the door hinges. They had to remove a tub and move the drain. They also installed a light in the shower, resolved the floor squeaks, repaired nail pops and repaired/replaced drywall water damage. Todd's crew is wonderful - greeted me with smiles every day, put down coverings to protect my carpet and floors, cleaned up after themselves, were on time, did the work within the specified timeframe and delivered a gorgeous bathroom (beyond my expectation). Well worth what we paid!! Here are before and after pics. We have hired them to remodel our master bath, then half bath and then our kitchen! Thank you very much TLG Tile Inc!!
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January 2022 by Brian L.
This clueless driver almost t-boned me this morning by running a HUGE red light!!! Yeah This clueless driver almost t-boned me this morning by running a HUGE red light!!! Yeah This clueless driver almost t-boned me this morning by running a HUGE red light!!! Yeah
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January 2022 by DeAnna Burke
Todd and his crew completely remodeled our master bath and the result is beautiful. The job was done quickly, professionally, and with excellent quality and detail. Since our bathroom was completed, several friends have also used TLG for their remodeling needs and had the same happy results.
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June 2021 by Vicki Corson
Todd Gilbert gave me a quote on remodeling two bathrooms. We went to his storefront and picked out tile, vanities, toilets, flooring, hardware, etc. We scheduled the start date for 2 months later because he was backed up. The week before he was to start he called and canceled the job. Said his son was in an accident and he was taking a break from the business. A week later I saw his truck in my friend’s neighborhood. I had her call him and schedule an estimate for two bathrooms. He set up an appointment for the same week. So I called him back to ask if his son was better and could we reschedule; he said he still wasn’t rescheduling any jobs. What a liar he was. I wouldn’t trust him.Service: Remodelling
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March 2021 by Nicole J.
The woman who answers the phone listed is ridiculous. She said her name is Antonio. She began refusing my project before I even told her the dimensions and what I was looking to do. When I asked her how did she know that it wasn't a project they were capable of doing without me giving more detail, she Paused and reluctantly asked me a few more questions. I start to respond and pause and at this point told her I didn't want to feel as though I am pleading with a company to take my service so it was ok. The conversation didn't get much better, and prior to me saying never mind she was rushing me off the phone insisting she said they were closing soon. I offered to give a call back tomorrow, or perhaps or give me a call and she wasn't Interested in doing this either! I don't know if she's having a bad day, but I was providing very distinct information and I'm always very pleasant when I speak with contractors, yet I did not at all receive the same in return. Based on the reviews I consider just going to the store and speaking with the owner personally to see if he could directly help me with my project, but decided to just move on to a different company. Because well, why would I beg for someone to take my money?
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December 2020 by Bob R.
TLG Tile just finished remodeling our shower. We're very happy with it. TLG helped with the planning, and the parts and materials - along with the workmanship were of the highest quality. Additionally, they were careful about using runners to protect carpets and also taking virus precautions. Todd is the owner/manager and monitored the work progress on a daily basis. Bob R.
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September 2019 by Michael Leahy
Antonia was very helpful. She helped us find our cabinet and countertop quickly.
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June 2019 by Michael S.
Todd and his wife were very helpful in helping us decide colors for both of our bathrooms. They did one 4yrs ago as handicap for my father. We had decided on a seat in the shower which didn't workout. My father felt he couldn't make into shower. It had nothing to do with TLG. The seat broke and we only put are feet on to wash our legs. They came out and removed seat at n/c. Awesome. We had them do second bathroom which father used. Again awesome job. The workmen were great both times. We had a leak recently from first bathroom drain. Plumber came out and gave estimate. Just for hell of it we called Todd to see if he could help. He had someone out for free to fix. It took him sometime to have someone out to fix after calling several times. Remember this was free. Todd could have told me to jump in a lake. They fixed it this morning. This is a great company. Even with a little headache. Thanks again Todd the Smider's.
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March 2019 by Melanie McKee
Two bathrooms were perfect!
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March 2019 by Rosemary Speers
TLG tile does excellent work. They were recommended to me by a friend from work. I had 3 bathrooms done, and some hallway tile. Great service, and I especially liked their approach of having a plumber do the plumbing, a painter do the painting, and tile guys do the tile. Sounds basic, but it's good to have folks who are experts at what they do, rather than one person try to be good at everything. It was also efficient. I definitely recommend TLG Tile to others.
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March 2019 by Yasmin Deen
Have had the most frustrating and unprofessional service from this contractor. After the company's owner Todd Gilbert completed an estimate, I could not get answers to straight forward questions, such as what is the final estimate for the project, after selecting a tile from their showroom. I took the trouble to go down to their showroom to select a tile, since Todd's wife, Antonia, told me I had to use their materials. She manages the showroom but did not know the cost of the tile I selected. I find it hard to believe that she runs the showroom and does not know the prices of the tiles. I made many email requests and phone calls to get a final estimate and a timeline for when the project could be started. I clearly mentioned that I was in no hurry to get the job done, but simply wanted to know an estimated time, so that I could plan for it. In response to these requests, Antonia was very disgruntled. I got a runaround, with her asking several times, if Todd did not call me, and that these things take time. I wonder how they run a business, if they are not able to communicate, and answer pointed and reasonable questions from a customer. I am still awaiting information regarding a timeline for the job! I would most certainly not recommend using TLG Tile for any project even if their prices are lower than other estimates!
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March 2019 by Jo Vivian
things are fine...until they're not - and then you're on your own.
