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April 2024 by Sierra Celesky
I was very tired and needy when I walked into torrid Monday Evening and had not been into a torrid in over two years. Kammy (I hope I spelled it right) was extraordinarily helpful with everything I needed the moment I walked in. Thank you again, the spanks and slacks are now my favorite and most comfortable thing to wear to the office.
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February 2024 by Jaime Maynard
Outstanding service from friendly, knowledgeable staff. Nice selection.
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November 2023 by keila estrada
I had the worst experience ever, I live in NC and I always go to the store located in that area, but today I came to visit and decided to stop by this Torrid since I received an email that the store was having a sale.When I entered the store no one greeted me, so I decided to start looking around and when I needed a fitting room I felt as if I was a ghost, there was a sales associate near the fitting room, she was totally ignoring me and I could tell that she could see me, but she ignored me until she decided to look at me and help me out. Later on when I was about to leave and I came out of the fitting room she told me that she totally forgot that I was there.... I decided to ignore that and proceed to the register which I then paid and left the store with my husband who was waiting for me... I saw that my husband was upset, then he told me what hapenned until we were in the car because he knew that it could affect me... he told me that he entered the store and he was looking for me... then this sales associate approaches him and tells him if he was the husband of the girl with the scar on her face, when she said that he couldnt believe what she was saying then she acted like she didnt say anything.... I dont really understand the need to refer to me as the girl with the scar on her face. 1st my husband knew I was there and he was not asking for me... 2nd I dont appreciate her pointing out my scar, third I had a car accident when I was 11 years old and yes I do have a scar on my face but is so unprofessional to feel the need to refer to me like that and approach my husband that way when he didnt even asked her... I was not going to say anything by the way she made me feel when she was ignoring me then stating that she forgot I was there, but I am not going to tolerate a person referring to me as the girl with the scar on her face!!! At the end of the day with a scar or not i am still a customer and I deserve respect like anybody else...Worst experience ever..!!!!
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July 2023 by Just Jay Hatton
The girls were helpful for my girl.
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June 2023 by Bridgette Saunders
Great options for all women of size! Nice staff.
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June 2023 by Heather Sinclair
I absolutely love torrid. This store in general only had 3-5 in sizes. It's hard to get around in the store, it needs more room to get around.
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June 2023 by Laverne Gross
Love this place in Richmond Virginia and all of the people that work there they were so great!!!
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January 2023 by Ariel “WonderWoman85” Hudson
Nice store and enough selections for all sizes
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August 2022 by Kari Mencl
They rarely have a size 14r in pants!
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August 2022 by Kimberly Lackey
Visit, was ok, some staff dismissive when you are standing at counter.
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May 2022 by Quentin Bendtsen
Although nothing here is my style (haha) my wife loves coming here and found lots of clothing in her size. Employees were very helpful, talkative, and even got her extra discounts
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December 2021 by Maria
The employees are great. They go above and beyond to help you pick what you need.Torrid itself has been having great sales the last few months which makes shopping a bit easier.
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November 2021 by Jessica Moran
The employees were very nice and helpful. The clothes were a little confusing because I fit into 2 different sizes of the same pant just different colors.
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September 2021 by Sherri Boyd-Eley (Redskins1975)
Love this place and the people that work there also
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July 2021 by Christiana Murray
Great customer service from all the ladies. But not a good selection to choose from.
