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February 2024 by Akash Tailor
I’m giving this store 5 stars because of Matt. Had an issue with one of my shipments and Matt went above and beyond to fix it. I can tell he genuinely cares. By far one the best experiences I’ve had with UPS.
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February 2024 by Cherie Halyard Mack
Ease in dropping off and shipping packages. Efficient customer service. Never a long line. Reliable tracking and delivery.
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January 2024 by A C
Great return experience
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January 2024 by k5vg
Friendly, efficient service from a knowledgeable counter employee.
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December 2023 by Darrell Stewart
Mark was the best
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December 2023 by JR King
The customer service at this store is horrible. I took a package here as a return. The item was in its original box which was in very good condition the lid did need to be taped down. I was told no that they could not use their tape I had to purchase a bag or buy a roll of tape. Where is the courtesy and customer service? don't worry about me using your service ever again. Very nasty rude red haired man in there. He needs a new career because customer service is not it
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September 2023 by Fibhek Academy
One of the trusted companies for their services. ??
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August 2023 by Dapper D.
Great UPS store at the Glenn!Only $5 for notary services!Guys there are helpful and nice whether shipping packages or making copies!Use them!
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July 2023 by Terry Burgess
The employees in this store, exemplified by the manager Mark, should teach a master class in customer service relations. I feel like post-Covid customer service as a whole has plummeted in the retail space, not here though. Keep up the good work!
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May 2023 by Rebecca G.
This is the closets UPS store to my home so I use it frequently. NEVER had a bad experience here! Everyone is always friendly, courteous and efficient. I don't remember ever having to wait longer than a couple minutes and employees were apologetic for the wait.
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April 2023 by Sindy
Mark the manager has the worst customer service I don't know how he is manager. I've been going here for 3 years and never had an issue till now that he helped me which wasn't much help. He's the worst I hope justice is served.
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March 2023 by Alicia Bryant
Just want to shout out Matt and Mark, Awesome customer service I was sending a package back to Verizon and had to go to Post office ( if you know you know) he said he could print the label's I needed and the post office will pick it up, Thank you for saving my time and gas..Thank you, Thank you ? Appreciated
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February 2023 by Ahmad Sultani
Extremely rude employees, Will literally lie or say the wrong thing to sell your their products or shipping boxes.They literally charged me $2 for a piece of tape to put on the box I was dropping off lolz.Employee yelling at my face for not buying their shipping box, I thought he is gonna punch me in the face it was that loud.I was charged $4 for printing a shipping label and two pieces of paper.I am extremely disappointed since this is my local UPS store.
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January 2023 by majid khan
Terrible customers service staff is rude to customer. Making weird and racist comments right to customer face. One associate name Mathew short blond guy in particular was very rude. Using foul language in front of customer. not place where customer treated with respect.
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October 2022 by Doileen D.
I've always received great service at this location. The staff are friendly and the location is convenient for me.
