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September 2025 by Ron Dunn
Dr. Z in the pharmacy was dedicated to making sure my prescription became renewed. A pleasure to deal with on a professional and personal level. If I managed Walgreens I would give two people a raise — Dr. Z and the one who hired him.
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September 2025 by Angelique Lopez
Terrible experience. Have always picked up my son’s prescriptions here. Today they tried to charge me out of pocket when I have insurance and always have. I spend 45 minutes with them to tell me they can’t process my insurance when his info was already in the system and I provided the digital information and credentials. Yet they dare to tell me after 45 mins of waiting that they will need a physical card… like that makes any sense?? I’m switching my pharmacy TODAY. Ridiculous!
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June 2025 by Lauren McIntyre
I switched to this location from a local cvs and I LOVE THEM! Everything is usually in stock and my meds are ready in a timely fashion. The pharmacy tech Tyanna (sp?) helped usher my meds through more quickly than their scheduled time. Love it when ppl go above and beyond even though it’s busy and health care is a hot mess. Highly recommend
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April 2024 by C L
This place makes me feel bad everytime I go. Really the worst staff, not trained in customer service at all. But it’s a Walgreens at the end of the day. If coming got basic purchases, I guess it gets the job done.
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April 2024 by Camille L
This place makes me feel bad everytime I go. Really the worst staff, not trained in customer service at all. But it’s a Walgreens at the end of the day. If coming got basic purchases, I guess it gets the job done.
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February 2023 by Linda V.
The Pharmacists at this Wallgreens randomly decide not to refill a legal prescription of schedule 3 or 4 medications until you are completely out. Even though federal law says you can refill the medication up to two days early (and so does the insurance). Because they are so inefficient they never refill your medication in a timely manner so you end up going without your prescribed medication for several days. Switching back to CVS where we never had such unnecessary issues.
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October 2022 by Kathy F.
As someone who does Instacart, I received a very simple order I found all of the items, the checkout line was long, and I was trying to figure out why, when I finally got helped on, the shift lead person was slowly scanning each individual item, one by one, but not bagging them, so he would scan each item place them back on the counter and wait until you actually process the payment before he started bagging the items, this was taking up more than double the time that it should, and on top of that he doesn't hand the receipt to you in your hand he just stops it in which ever bag he does last. Which causes a lot of confusion, because customers were asking him. Where is my receipt, the correct way is to hand the receipt in hand. As a regular customer, I would've just left all the items and walked out without purchasing anything due to the amount of time it takes to check out. For Instacart I had to complete the order, but we're also timed on how long it takes us to do the order. It would be very helpful if they were trained properly to better serve the customers and not cause a line.
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September 2022 by Jacquie G.
Wegmans is my favorite store. This store is a stand along against any other grocery store. But fun fact... they have one of the best flower departments. Every date, I only get my flowers wrapped with love from them. The staff is always helpful and courteous. I went for flowers only today and they were simply gorgeous.
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August 2022 by S N
Have to say all the bad reviews for the Pharmacy are actually true. Zero customer service, rude and dismissive, honestly looking to pick a fight with customers. Really hope the meds are in the bag this time. You are warned - stay away. (Rest of Walgreens service is great tho).
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August 2022 by Google user
Have to say all the bad reviews for the Pharmacy are actually true. Zero customer service, rude and dismissive, honestly looking to pick a fight with customers. Really hope the meds are in the bag this time. You are warned - stay away. (Rest of Walgreens service is great tho).
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July 2022 by Kerstin G.
does no one need to use the restroom after dark? why is this a "thing" in woodbridge? i went into this store and a cvs (which i have already left a review for) while i was traveling with my infant. i'm a young mom, and traveling alone with my infant is scary, let alone the standstill traffic on 95 in the middle of the night. my gps took me on a detour and i ended up on this road. i saw a cvs sign and on their window it said open til midnight. i went in and looked for the restrooms and nothing. i walked up to the pharmacy and asked her and she told me i'd have to go back up front and ask.... what? do you have one or not? anyways i went back up there and the gentleman was checking people out in self checkout.... sir, it's a SELF checkout. if you don't trust people then turn them off and check people out yourself. he was halfway through the group of guests in front of me when he looked at me and said something intelligible and i asked him to repeat himself. he said "what do you need" i responded "do you have a restroom" to which he responded, "it's out of order." do the people in woodbridge not use the restroom after dark? you're telling me after dusk there's no restroom? that RIDICULOUS. i turned around and put my child back in her car seat and we headed onward. at this point it's well past 10. i saw a walgreens and thought to myself they HAVE to have a restroom. well i walked in the doors and i was greeted by a friendly woman and i asked her if they had a restroom. she responded with "it's closed at night" HOW DO PEOPLE SURVIVE IN WOODBRIDGE?!? i would've been more than happy to buy something to use the restroom, but it wasn't even an option. i won't be returning to either location if my life depended on it.
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July 2022 by Dat N.
Came for passport photo and received nasty customer service. She first said the printer was broken then changed it to printer out of ink and unable to service you.
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December 2021 by N W.
Unfortunately the pharmacy is not that great. The cashiers are not trained in anything pharmacy related so they don't do things like run prescriptions through insurance unless you remind them or ask. They do not understand what prescriptions they are reading so they're having to ask the pharmacist constantly. One cashier kept saying to another that "PT" meant physical therapy so she was confused about what was on the screen. The other cashier corrected her and told her on the patient screen it means "patient" . Just shows they probably haven't been trained properly so that means longer wait times and a lot of confusion. So much so that two days in a row they call to say all prescriptions are ready and when I arrive they say that some are "missing". I ask what that means and the cashier says well the computer says it's ready but we can't find it. That has happened twice in one week. So then they ask us to return so they can refill it again. Lastly, Their dress code is also odd. If they at least wore a Walgreens polo they'd look a little more professional or at the very least a name tag. One cashier wears scrubs and looks put together but the others are in sweats and hoodies, it's odd that Walgreens allows such a relaxed dress code.
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November 2021 by Matthew C.
If you want to find the longest wait ever and see other people come after you and wait for the booster shot then you came to the right place, people are rude and just make you wait for no reason, worst experience don't ever come here
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November 2021 by Naun Rodriguez
Took my mother for a flu shot. Was instructed to sit down & will be called up. Two other people arrived & were attended before her. When I went to ask what was going on I was asked by the lady that greeted us if I had finished the paper she gave us. Was not given any paperwork. After waiting 45 minutes for nothing I decided it was best to leave. I’ve also had a prescription filled out there once. Had to wait more than an hour in the store to receive it when the prescription had been sent over an hour prior. Overall terrible customer service.
