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September 2023 by Gigi Frye
I've been with this bank for excellent service, never had a bad experience
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June 2023 by Brandi Miller
The staff is friendly, the wait in line for a Friday wasn't bad at all, and as always it was a nice clean building.
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April 2023 by Steve Mitchell
Great personal service
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March 2023 by Carlos Sejas
One of the best banks I've been to. Ben was our teller, very friendly, very fast and very professional.
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October 2022 by Grace Healey
I cannot check my balance. BB&T you would get an automated voice and very easy. I call that number and they tell me long wait to talk to a person. I just want my balance I do not need to talk to a person. I went on line like they suggest and do not see any way to JUST find my balance.
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July 2022 by Dail Ritenour
Outstanding!!!
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April 2022 by Michael Bowden
Worse bank in stephencity completely rude individuals work here
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February 2022 by George Jermstad
In person banking is a challenge these days. Everyone is short on personnel. Banks don't let you use the restroom. Many are COVID paranoid. The problem is that some things must be done in person. I had such a situation today and was very pleasantly surprised when Xiomara Molina overcame all the hurdles to help me. Very professional, very helpful. It gives me hope that customer service is not totally dead.
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June 2021 by Zachary Hottel
I used to ban here for decades, but no more. BB&T continued to place charges on my account for silly things like not writing enough checks. They eventually stopped refunding them when I complained. All the long term employees who cared about you left. Those who replaced them were so new they could not help or were just interested in selling me something. Inside the building deteroriated and was grungy. Lines were long due to non help. I could go on, but I dont want to waste my time.
