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October 2023 by Michelle Stultz
I went to get 4 new tires on my aluminum unpainted wheels, when I got my car home I noticed that all 4 rims was scratched around the valves stem. At first I talked to the service manager who treated me like I was dumb. Telling me "are you sure it's not dirt" and "why don't you take it to your boyfriend to see what he can do." Then two days later I get a phone call saying that they wasn't going to replace them. That was after I took them to a body shop and they told me they couldn't be fixed. So I call the owner Steven and he tells me that my wheels have rust on them and they have been scratched before. My wheels are aluminum and they don't rust. Plus the owner never saw my wheels. But he was such a nice guy that he hung the phone up on me while I was trying to talk to him. I give them 0 Stars if I could.
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July 2023 by Lynn Beers
They are a very good garage they help you when you are in a pickle and have very good service
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June 2023 by Jayne, Mark Buhl
Fixed our tire issue and got us back on the road. Great service, great people, great prices. Thank you!!
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May 2023 by Becky Balon
Very friendly. Good work. My only complaint would be how long it takes to get an appointment. I have to wait for my service. I don’t have anyone to take me and bring me back. It normally takes 1 to 2 weeks to get an appointment to wait.
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May 2023 by Danielle
Nice staff. Large clean waiting area. Came in for an alignment. Comparable pricing to other places in the area.
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February 2023 by Brian D
Had a nail in my tire but the place determined it was not big enough to be deep enough. They were honest to not charge me anything. Very honest so I highly recommend!
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July 2022 by Nathan & Monica Rigney
Hepner Tire & Auto is a great auto service provider. I have used them for years without any problems at all. I would recommend them to all who wants a great job and wonderful customer service. Very nice staff and well trained service technicians. Thank you for a great job!
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July 2022 by Krystal Doss
I have had ONLY great experiences with this company my father had been hiring this business for odd and ends, we had hired them for a compressor and they were so good for every bit of the time, only a few hours of labor then the price was AMAZING they truly are considerate people I'll always call them for whatever !
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July 2022 by Amanda Adams
Fast and friendly. They did my inspection and fix a light that I didn't know was out. My 2 year old was with me and didn't even mind waiting.
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June 2022 by Peter Zarrella
Absolutely amazing! The people, the service and all. We could not have asked for a better experience than what we had with them. From Initially ordering the tires and scheduling the install date with Pam, to the actual install which was spot on, the whole team was professional and personable.I highly recommend Hepner to anyone in need tires. I will be back.
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June 2022 by Barbara Thompson
Hepner’s is a great place to purchase tires, we have bought tires from them for years.
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March 2022 by m dean
Hepner tire and auto is amazing honest prompt service! I don't say that lightly. we were driving back to New York, where after considerable research I had an appointment for four new tires. During our trip we had a road hazard accident and we needed a new tire. I spoke with Eddie Sherman at Hefner tire (30 minutes before they closed) Eddie was very knowledgeable and he gave me a better tire at a better price, ordered 4 tires and they had them installed the next morning by 10:00 (with an alignment) he called me and offered to pick me up at our hotel. This is is genuine Christian Southern hospitality please don't hesitate to use you these folks services. I am not related.
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October 2021 by Kristen Kitson
I was traveling from NY to TN and had a flat tire. They were very friendly, took my car right in, repaired the tire and put it back on for a great price! They were amazing and really helped me out!
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September 2021 by Thomas Osinkosky
First time here. Scheduled an alignment on my VW New Beetle. The girl at the front desk was nice and made me feel welcomed. My “bug” came back in 30 minutes. Was really surprised that they were able to take care of it so quickly. The technician came out and went over the alignment and said “you should have no problems now.” He was right. I’ll definitely be going back for tires, etc. in the future. Great job!
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July 2021 by Martin OFerrell
Went there on a Monday morning cause starting acting up on Saturday afternoon. Was basically told had 1 tech on vacation booked solid for the next 2 weeks can't help you Goodbye great customer satisfaction not Felt like since I wasn't a regular then we don't want your business
