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March 2024 by William Gibbs
Cynthia made everything seamlessGreat to work with!!Id give ten stars if i could
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March 2024 by Steve Vance
Cynthia was fantastic to work with. Everything went very smoothly and couldn't ask for better support.
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March 2024 by Madison Whitesell
Cynthia was great to work with when purchasing our first home. She answered all of our questions and made sure we were doing what was best for us. She’s very open and honest and a great person to work with! She has a great timely response and will not hesitate to reach out if she has questions as well.
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February 2024 by Kris Musser
Cynthia - our mortgage loan officer - is a rock star! She answered all of my questions throughout the home buying process and never made me feel dumb or silly with what I was asking. She knows her stuff, explains things very well, worked hard to find us the best rates, let us know exactly what to qualify for, and was such a pleasure to work with as a first time home buyer. Thank you for helping me and my family live the American Dream!
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February 2024 by Amy Sorensen
My experience with Bank of the James was amazing! I chose them over my own bank because they offered me a better deal AND the customer care was superb. I am a first-time buyer and Cynthia McHone walked me through every step. She also had a network of peers she worked collaboratively with. Buying a house is a stressful process but Cynthia made it all much easier.
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December 2023 by pianoman929
Cynthia was amazing throughout the long and dynamic process. She’s going to handle my mortgage business going forward.
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December 2023 by Cindy Tolbert
We could not be more pleased with the Bank of James and Cynthia McHone! Cynthia worked quickly and was a wealth of information. She was always available for a question. This lady can get stuff done! Closings have been efficient and closing dates are much quicker than other experiences we have had; they are, in fact, downright speedy! No one can go wrong with Cynthia and Bank of James on their side :)
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October 2023 by Michele West
I am impressed with how hard Cynthia worked for us to get my son & his family in their very first home!!!she was always working overtime & answered any questions we had & believe me we had alot of them.Thank you for making my son's dream come true!!you guys are awesome!!!im one happy mommy!!???
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September 2023 by Tod Wright
It was a pleasure working with Cynthia Mchone during the process of helping my daughter purchase her first home. She is very knowledgeable on every aspect of her job and was in constant communication with us. She made the whole process of home purchase run as smooth as possible. Cynthia immediately let us know of any issue that needed to be addressed and went above and beyond to assist us along the way. She is valuable asset to Bank of The James and I would not hesitate in recommending her to my family and friends. A+++
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September 2023 by David Moran
5 stars are too few! Cynthia and the whole team was so great during this purchase. My previous mortgage company advised me that the house we wanted to buy should go to a cash-only buyer. The team at Bank of The James looked at the house and went to work right away. Communications were excellent... any time they needed something from me, or I had a question, they were quick to ask or answer. The team was always encouraging and positive, even when I worried. They worked efficiently and quickly. We closed earlier than originally expected and the whole process was smooth. I've bought my "Forever Home" but I will definitely tell everyone I know who is looking to buy a house that they can't go wrong with Bank of The James!
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July 2023 by Isaac Young
Cynthia McHone was absolutely awesome! Ther services provided by the Bank of James was very thorough and pleasing to work with. I would highly recommend anyone who is seeking a home loan should seek out the bank of James and their collaboration with Berkshire Hathaway real estate services!
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July 2023 by Jeremy Wheeler
Cynthia was amazing you can not find someone more professional or committed to giving a good experience like she does! Plus it was nice making the teacher do the work this time!?
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July 2023 by Jayson Cooley
Cynthia was great to work with, very responsive and seemingly always available despite the three hour time difference! Purchasing a home on the other side of the country was challenging but Cynthia was there to help at every twist and turn.
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July 2023 by Beth Roop
Cynthia was absolutely wonderful to work with! She helped us every step of the way. We are so thankful for Cynthia for all of her hard work and dedication helping us get our house!
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March 2023 by walter zborowski
I had some issues with all the questions from the underwriters. However Cynthia kept on top of it. She put up some of my frustrations and ultimately we went to closing with no outstanding issues.If I ever need these type of services in the future I will not hesitate to use your group.Thank you for your assistance ?.
