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December 2023 by Julia Darlene Alley
It's a pretty good Bank
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July 2023 by Christopher Coleman
This team has been the most patient, kind-hearted, dedicated financial team I have ever met. They have been able to handle each and every challenge I bring them with confidence, honor, and pure respect. I highly recommend this institution and specifically this branch in Wytheville to all of my colleagues, friends, and family. Kudos and thank you, Carter Bank and Trust in Wytheville, VA!
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March 2023 by William Stroupe
Always helpfull
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February 2021 by Jason Trivett
Worst banking experience ever. Do not bank here!!!
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September 2019 by Nancy Ranels
I moved here from a metropolitan area and thought “wow, an old fashioned bank”. Recently I experienced a mixup and an employee called me right away and we got the issue sorted out while I was on the phone. I like the personal service I received and the employee was so polite. I also like being greeted when I enter the bank. I’ve been a customer of my MD credit union for 50 years and nobody there knows me! I’m so glad to do business with Carter Bank. They have some of the personal touches that have been lost as technology has taken over.
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December 2018 by Melody Davis
At least the employees will you when the phone's ringing off the hook and they don't have time to wait on their customers. Which is why I'm no longer a customer. I call that EXTREMELY poor customer service!!! Post Script: It took 6 days to get a reply from my review.
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August 2017 by Keath Marx
Good local bank but a bit behind the times. Lifetime free checking, but no internet banking services and idiosyncratic limits on what local branches can do.
