The Shoe Dept. offers a variety of shoes, including popular brands like Skechers and DC. Customers have found the stores to be generally clean and organized, especially in Wytheville, where staff are helpful, friendly, and professional. In contrast, some locations, such as Midwest City, can feel unorganized and unwelcoming, with employees not greeting or assisting shoppers. A store manager was praised for resolving a customer issue politely and efficiently. Customers appreciate when staff are courteous and provide good support, making shopping a pleasant experience. However, there are times when staff remain silent and seem unhappy, which can negatively affect the shopping atmosphere. Overall, the store can be a great place to find shoes, especially when staff are friendly and helpful.
So I go shopping at the shoe department to get my favorite shoes the Skechers Delights you come to find out y'all don't carry them in the store anymore so I guess I'll be shopping elsewhere
June 2024
Very kind store manager was able to correct a previous issue for me. Very professional and courteous. Appreciated the customer service and support.
May 2024
Not much to choose from, but great customer service