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April 2024 by sean roley
Great place. Get the beef and cheddar. Make it a double. It's messy but oh soooo good
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April 2024 by David Tucker
Took a long time for them to take my order and then I waited 15 minutes to get my food and they wasn't even busy
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April 2024 by dale sprenkel
Sometimes you just need an Arby's Roast Beef sandwich, with Horseysauce. Very personable counter employee.
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April 2024 by BJ Peck
Great service and the food I'd always amazing! This Arby's location is the best!!
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April 2024 by Jay
Great roast beef sandwiches. Friendly staff as well.
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March 2024 by Toni Newberry
Everything was great , good staff and very clean
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February 2024 by zachary bishop
It's Arby'
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January 2024 by Sam Bays
This is what fast food should be like, always fast and friendly service. Fresh food and a nice clean dining area.
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January 2024 by Mike M
The best cheese sticks! The roast beef sliders are the best
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January 2024 by Mark Smith
Best Arby's around,Zucchini bread hotRotisserie chickenClub sandwichesBaked potato, mash broccoliGreat food in the Richmond area airport
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January 2024 by Lesly Smith
I placed online order for pick up in lobby, however note on door states to come through drive up window, I pulled up & stated my online order told to pull up, showed my phone order, told my order hadn't came through, which no one was in line, no cars behind . I actually was in the parking lot for 5mins before ordering, was told that order wouldn't be ready till time it stated 8:45 ,which I was there between 820 830. Asked to pull around till 8:45, I pulled back up just shy of 845 blew my horn, the employee looked me right in my face and keep moving as if she didn't see me. She then @ 8:45 she came to window with the bag, handed it out, and didn't say thank you, anything, I have never been so disrespected.I asked for management, which the young lady stated she was. The most unprofessional management & work team I have ever came in contact. A lot of laughing & trying to be funny to prove a point that my order wasn't going to be ready till 8:45 which I had all the order info on my phone, which was only 2 Beef/Cheddar & Med Curly fry. Then I was told to call back tomorrow from 10-2 yo speak to someone, at thus point I asked for whomever had some authority to assist me. The young guy came up, asked could he give me a apple pie, I asked for the rude team mates name, which he was hesitant to give, but gave fastly, which I had to ask for spelling. I had no problem with waiting, its how rude & no concern for a paying customer that truly they didn't have a clue as too what my regard & what I may have going on in my day. Please, for your business sake, have more professional, customer service oriented staff. I will give a call in concern, just wanted to let it be known how taxpayers are being treated by staff all under 21, with no regard to customer service & professionalism. I will be contacting corporate with the name given as well. This is unacceptable.
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December 2023 by afp75
So much better than the other Arby's in the
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December 2023 by Bryant Dixon
Just like every fast food place nowadays horrible customer service
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November 2023 by Joshua Snyder
Warning ⚠️ if you plan on eating here this location does not take the paper coupons that come in your mailbox so do your self a favor and eat somewhere else if you're planning on saving any money using paper coupons!!!
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November 2023 by Tiffany Weddle
I had to wait a while for my food but it was worth it. The chicken tenders were really hot so they were obviously freshly cooked. The only downside to that is that the chicken was significantly fresher than the fries. The staff was very nice and it was a smooth transaction. I didn’t mind waiting and liked that I didn’t have to drive away from the window to wait. I would recommend this location. They also weren’t stingy with the napkins so that’s always appreciated!
