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May 2025 by Pete Cheeseman
Very nice customer service from Ms. S
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May 2025 by Robert Hoover
Mr.Carlton and Mr. Henry were very professional and polite. They answered all my questions. Very satisfied and I will definitely be back.
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April 2025 by Amit Naik
Mr Martinez was very helpful, everytime I come here the advice is very good. More than the parts they have the knowledge. Highly recommended
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March 2025 by Michael Walters
A huge thank you to Manny and Bill at AutoZone for going above and beyond to help me with my car! A few weeks ago, my battery died, and Bill quickly helped me get a replacement. However, we discovered that there were unique issues that needed to be fixed before the new battery would work properly. Bill helped me tremendously and then Manny came to help as we got stuck. He was able to fix the issue but it left the battery in a somewhat loose position. After it was already fixed, Manny asked if it was ok to undo everything and to fix it properly. He followed through, found the issue, and had everything pristine in minutes.
I’m beyond impressed by their dedication. I’ll definitely be back for all my car needs. Thanks again, Manny and Bill – you guys are the best!
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December 2024 by Ray Gonzalez
Great Auto Zone store with great employees. They answer any questions I have and always help me out. If they can’t help me for any reason, they make it their mission to find someone who can. Wish all Auto Zones were like this one.
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December 2024 by John Dever
Awesome service!! Every time I go to my local AutoZone the customer service is friendly and supportive. I woke up had issues with my battery and took around to AutoZone in Yorktown for assistance and they diagnosed the issue where I needed to replace my battery and William was great and supportive in installing the battery without an issue…Super Job and Great customer service!! Yorktown AutoZone rockstars!! Huge Thank you and Merry Christmas!
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November 2024 by Lisa Michelle
I went to.Garden of Zen Yoga Studio not Auto Zone. Google maps is an invasion of privacy as it assumes that you go to places
Same parking lot, different store. Parking lot is very dangerous. Dairy Queen employees need to park in their own lot!
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October 2024 by Jc Cordova
Clowns working there today, clueless
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October 2024 by Angie Quainoo
Amazing Customer Service
Nick and Brody helped me change my headlights and were super nice! Definitely recommend
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July 2024 by Kelvin Beverly
I ordered a fuel pump #MU1613 via Brody at the Yorktown store #2016 several days ago. I stopped by the store on 7/20/2024 to see if pump arrived. Brody stated the truck had not arrived and he has another customer waiting on the same. I received a call from John on Monday morning stating my pump had arrived. I get to the store a couple hours later and was handed a box that had been opened and retaped. I get the pump home and upon closer inspection, the bottom of the pump was cracked half way around. Did someone switch my pump with the other one? ?
I'm done with AutoZone.
UPDATE: 25 JULY 2025
After the DM, Eli, heard about my unfavorable incident at store #2016, he stepped in and made thinks right. Truly a Godsend. Thank you again. Shout out to Brody for his assistance. 5 ? 's.
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March 2024 by Dinas Aura
From my visit on 12/22/2023 actually (meant to write this that very day but here we are now in March, yikes! But it’s been on my to do list since - and bc I felt it was important to share how wonderful the staff were on this particular visit!) - two gentleman were at the register when I came in to return an item during the frustrating process we were having with a failed car inspection/license plate & appropriate coloring for said-plate’s light bulbs to be able to pass inspection …long story - but the point is these two were so friendly, supportive and super helpful in giving me advice for the issue and I appreciated their time/energy very much. So thank you to them both again for sharing their insights and for being so kind - especially for just a customer like me returning an item versus purchasing further items from their store, etc. - genuinely kind & much appreciated).
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February 2024 by jackie rittenhouse
Matt was awesome!! He helped me during my time of stress after my car battery died for the second time. He was patient and very kind. Definitely recommend this location!
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February 2024 by Mark Hewitt
Brandon worked diligently to find the right assortment of in stock items to get an active deal.
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February 2024 by Kay Davenport
Brandon was incredibly thorough and helpful! The only negative part of my experience was being in the middle of a confrontation that went on between him and Olga. She was incredibly unprofessional, yelling at him across the store, all while talking on her phone as if she wasn’t working along side him. Some conversations should be handled(especially one of such) offline, not in front of customers as that creates a hostile space for those around. It’s also quite embarrassing. Brandon kept his composure and continued being very helpful and I appreciate that the most.
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September 2023 by Dorrie Neveau
I came in to purchase front and rear windshield wiper blades. The salesperson wanted to be sure that the wipers fit my vehicle, so we went to my car to install them. There was difficulty with the installation, and two additional people came to help. It took about 45 minutes to get the job done. To my way of thinking, they all gave excellent customer service. I appreciate their persistence in making sure the items I bought were the right ones for my vehicle.
