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December 2023 by Isaiah Ham
Gerald and his team were amazing. Had two kitchens and two bathrooms remodeled with Bancroft. Could not be happier with the outcome!!
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November 2023 by Kathy Thomasson
From start to finish, Gerald and Haley made our kitchen update a success!! Their professionalism and expert advice guided us through materials and color selection of quartz countertops and tile backsplash. Gerald's visits to our home to measure, advise, provide suggestions and samples convinced us that Bancroft would be a company we could trust to do the job well. The countertop and tile installers did a great job, were pleasant to work with and left our kitchen clean and tidy as they completed their jobs! We love our updated kitchen and without hesitation will recommend Bancroft to others!Service: Kitchen remodeling
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April 2022 by Lloyd Julian
Bancroft saved the day on my kitchen remodel in the OBX. They had everything I needed and went above and beyond to get my kitchen job completed in time for the arrival of my first renters. Gerald and Haley were so wonderful to work with and kept me updated with photos and texts the whole time. My family has used Bancroft on 3local and 2 OBX jobs and they’ve never let us down. We now have beautiful kitchens and highly recommend them to all.
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October 2021 by Eric (Numus19)
Amazing Work! They did an amazing job of keeping in constant communication and following up to make sure all the work was done to a very very high standard. We will be using them again when it is time to do our master bathroom!
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September 2021 by Laura Wilson
Excellent quality. Wonderful service. Friendly people. Very professional. Highly recommended!
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September 2021 by Eric (Numus)
Amazing Work! They did an amazing job of keeping in constant communication and following up to make sure all the work was done to a very very high standard. We will be using them again when it is time to do our master bathroom!
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November 2020 by Michael
Great service and excellent craftsmanship.
All the staff and installers are so very professional. For any needs in kitchen or bath renovations they are the pros to contact. Their work made our bathroom luxurious.
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May 2020 by Vaden Holloway
Great place. Great people!
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April 2020 by Michael Sullivan
Great service and excellent craftsmanship.All the staff and installers are so very professional. For any needs in kitchen or bath renovations they are the pros to contact. Their work made our bathroom luxurious.
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April 2020 by Sally Zeller
BANCROFT just remodeled our kitchen. It is PERFECT. Everyone understood what we wanted and all workers were very professional. Would recommend them to anyone. Bathrooms are next!!!
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October 2019 by Bryan D.
Maybe they're closed!?! Showed up at 9am Saturday (opening time), waited 10 minutes, lights remained off, doors locked, no answer on their phone. Maybe there's a reason they have a 1 star review from a previous customer. Recommend calling ahead before you drive to their shop.
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April 2019 by Jonnie Sowers
Did not go
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November 2018 by Emily Villaflor
We interviewed several contractors for the complete demo and remodel of our master bathroom. Bancroft was by far the best communicator, the most reliable, and the most reasonably priced. Throughout the six week process of picking out materials, ordering them, and install, Gerald (manager) and Jimmy (owner) were fantastic! In fact, they were so hands on, that the owner even did the majority of install himself. But what really stuck out to us, was when they ran into more damage to the subfloor than anticipated, they did not take that as an opportunity to charge us more. Instead, they stuck to the original estimate, despite the extra labor. They also were flexible and happily agreed to a few minor cosmetic changes that I suggested during install. The project was done perfectly, and exactly on time. We will definitely use them again for our next project!
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October 2018 by Emily V.
We interviewed several contractors for the complete demo and remodel of our master bathroom. Bancroft was by far the best communicator, the most reliable, and the most reasonably priced. Throughout the six week process of picking out materials, ordering them, and install, Gerald (manager) and Jimmy (owner) were fantastic! In fact, they were so hands on, that the owner even did the majority of install himself. But what really stuck out to us, was when they ran into more damage to the subfloor than anticipated, they did not take that as an opportunity to charge us more, and instead stuck to the original estimate, despite the extra labor. They also were flexible and happily agreed to a few minor cosmetic changes that I suggested during install. The project was done perfectly, and exactly on time. We will definitely use them again for our next project!
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August 2018 by T P
I am beyond happy with the fabrication and installation of my Dekton solid surface countertop. Some minor timing hiccups were of little concern once the quality of the work and their sincere desire to do a top quality job was realized. Gerald is very helpful and professional giving no nonsense pricing and a reasonable estimate of the process. Jimmy Sr. is an excellent example of an owner that has earned his solid reputation. He was straightforward, honest, and ethical. The installers were timely and efficient in their work. They ensure that they left no mess behind. I highly recommend them for any solid surface countertops and flooring.
