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November 2023 by Lauren Nelbach
Donna is absolutely the best!! She makes sure everything is in good hands and everything is done to my standards and goes through the estimate and supplement with me line by line....you are literally the best Donna and I hope you get to read this. I cannot wait to get my car back
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October 2023 by Blair Hansford
Got car back missing trim and door seal. Have called and tried to work with coxtons to get it resolved but it's been nothing but the run around on getting parts ordered and repeatedly told that they would contact me and have not unless I call them back.
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October 2023 by Giles Gilmore
Disappointed, incomplete work, let different color paint hit rear bumper, 14 days to do 2 day repair.
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September 2023 by Carin Knopfer
Fixed our truck after it was in an accident. Looks brand new. They dealt with everything. Took a little longer than expected, but it was worth it.
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July 2023 by Helen
Repairs took over a month, very little communication unless I asked. In addition, so many minor things wrong-loose screws, missing screws, missing parts, damaged parts not repaired, etc. I am very disappointed because I heard such good things.Services: Painting
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July 2023 by Ryan McMullen (Fayieon)
Stopped in for an estimate. Showed up early, they were still able to accommodate and take care of it.
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June 2023 by Ben Carr
I highly recommend Coxtons Collision Center. The friendliest staff and they had my Truck done 2 days earlier than scheduled. From the moment I pulled in to get an estimate to the time I picked it up when it was done, great communication and updates. Go there!Services: Auto body & trim repair
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June 2023 by Katiria Liz Sierra-Melendez
Amazing job!!!! Took Less then a week to repair, only back bumper was damaged and it was not alot just a few scratches. But the work was amazing no flaws or anything!! Will choose them again in the future.
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May 2023 by Barry C.
Completely satisfied with their workmanship and attention to detail. Clearly the best car repair facility in the Hampton Roads area. Thanks for a job well done!
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May 2023 by Tracie Holmes
I love the fact that they communicated with me to let me know what was going on with my repair. I never had to guess or assume what was happening. They were very professional and answered any questions that I had. They gave me a date when my car would be completed, and it waa completed 5 days ahead of schedule. I definitely will use their services again and will recommend them to family and friends.I am very pleased with the work they did.
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April 2023 by Kristen Lawrence
GET SOMEBODY ELSE TO DO IT!!!... I dropped my vehicle off to have the quarter panel replaced. It took them a month to repair the vehicle. I was told initially it would be 2 weeks. At 2 weeks, I was told it would be another week or two. Customer service is not their specialty... poor communication as they didn't provide status updates in reference to delay of completion (I had to call every time to find out what was going on.) to them ignoring you when you walk in to the front counter. I wouldn't recommend them even if they were doing work for free.
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April 2023 by Kristen L.
GET SOMEBODY ELSE TO DO IT!!!... I dropped my vehicle off to have the quarter panel replaced. It took them a month to repair the vehicle. I was told initially it would be 2 weeks. At 2 weeks, I was told it would be another week or two. Customer service is not their specialty... poor communication as they didn't provide status updates in reference to delay of completion (I had to call every time to find out what was going on.) to them ignoring you when you walk in to the front counter. I wouldn't recommend them even if they were doing work for free.
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October 2022 by Real 007
Top notch professionals -- have been using Coxton's for decades. They're a little slow, but the work is very good, never a problem. Big thank you to Donna! Only thing I wish they had was better ways to pay --- like credit cards, Apple Pay, Samsung Pay, etc. The world (me included) has gone digital, Coxton's needs to catch up with the rest of us.Service: Body & Trim
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July 2022 by Michael Crawshaw
I've used Coxton's several times over the last two decades for car body repairs. They know what they are doing, make the process as smooth as possible and deliver very satisfactory results. This latest incident was a minor scrape (see before and after pictures) - they estimated the job on the spot, Donna dealt with the insurance, scheduled me in and got the work done as planned. No fuss. Thank you!Service: Body & Trim
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July 2022 by David Funk
Best auto body shop on the peninsula, bar none. Experts in their field.
