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November 2025 by michael mcarthur
I started using Kroger at Kiln Creek after the Grafton Rite Aid closed. I wish I had started using them sooner. They have always been amazing and given great service. All the ladies are super nice and a joy to interact with. Special shout out to Pharmacist Victoria. She is always so nice and works her butt off to get things done. Thank you, I greatly appreciate good service and a job well done!
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October 2025 by Janae Kelly
Staff is Rude- Hung up on multiple times - while trying to assist in patient care - I advise to just find a new pharmacy
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August 2025 by Kelly Southcombe
Nice and friendly staff and filled my prescriptions while I waited!
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June 2025 by Ian Etcher
They are always the best pharmacy in town. From the pharmacist to the wait times.
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April 2025 by Lisa Smith
Just called back i never told Ami the pharmacist i didn't want prescription and when I called they said she put i didn't want it. I never ever said that seeing it's for epilepsy. Guess she cares if someone dies. This was Hampton Pharmacy
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February 2025 by Daniel McFarland
Friendly Respectful Staff, always try to save you money on prescriptions.
Dr. Terrance is a great addition to the pharmacy team.
Pharmacists are ready to answer questions.
Great prices ....Great service
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August 2024 by Doug Maluchnik
Some employees need better bedside manors.
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June 2024 by Shana Jones
The pharmacy manager Queen is so attentive! My favorite pharmacy & I never have to wait long for my medications to be ready.
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April 2024 by Leona Donaldson
Long lines and the technicians are very rude. Probably overwhelmed with the volume all at one time.
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February 2024 by yolanda h.
Prescription pickup that wasn't in stock when needed but was ready to pickup when they said it was delivered to the store and store is always busy
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October 2023 by Bill Marsh
Very efficient
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October 2023 by Hussain Surani
Worst possible service.
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June 2023 by John V.
My family and I have been to different Krogers and by far our favorite is the Kroger at Yorktown. I understand that each person may have different experiences when they shop, even our experience varies per visit. However, the most consistently well maintained and stocked Kroger is Yorktown. The staff I have interacted with is also friendly, relative to other Kroger locations. Overall, the well stocked items and store layout are the main reasons why we choose Yorktown as much as possible.
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May 2023 by Karmacrab A.
Only go to this Kroger if you don't mind regularly waiting in line for 20 minutes at the self-checkout line and longer for regular checkout. Also, I hope you like bagging your own groceries.For a company that made record profits last year, it's ridiculous for them to never have enough employees to keep the THREE checkout lanes they have open. They won't even keep all their self check-out lanes open because they either refuse to hire/schedule enough folks or pay people enough to actually get workers.Completely unacceptable for a company that continuously posts high profits.
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February 2023 by Liz M.
I'm originally from Cincinnati (where Kroger was founded), so I've been to quite a few locations over the years. This one is by far the worst. The produce section is horrendous. I don't know how many bags of lettuce, packs of chives, watermelons, etc. I've purchased only to find that they're spoiled by the time I get home. They're also frequently out of celery, a well-stocked item in every other grocery store. Speaking of low stock, this seems to be a common issue here and you can expect the out of stock items to remain that way for weeks on end. Their customer service is non-existent. The cashiers at the self-checkout are frequently gathered in conversation at the front of the store complaining about their jobs instead of attending to their customers. Expect to wait a while if you have an issue or need to use coupons. And lastly, the people at the tables they allow to be set up outside of the entrance are persistent and aggressive. The last thing I want is to be harassed when grocery shopping. I've been to the Grafton, Hampton, Chesapeake, and VA Beach locations and all are superior to this one. For the escalated prices, I expected so much more. Do yourself a favor and skip this one!
