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December 2023 by Jeanne Hairston
They are doing inside and out $53. WOW IT IS AWESOME. First time customer and WILL DEFINITELY RETURN. My 2019 Malibu looks like it did the day I bought it. WOW ? about 5 or 6 guys on it all at once. It was COMPLETED PROFESSIONALLY.
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December 2023 by Lauren B
This place is great for a car wash! There are tons of options, the more you get done the more expensive it will be but its a good deal for a basic wash. There is also a spot for free self service vacuum option which is great if you need to clean the interior but don't necessarily have the money for the additional detailing. The employees are really nice and respectful of my car and anything I may have left inside. They did a great job on my car and will be coming back!
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November 2023 by sonia sadler
I went for first time, not being familiar with operation . The manager helping was very sharp with me I asked him how was his day going. He snapped back it was a VERY busy day. I realized I was risking a bad experience. So I found a wonderful place on Denbigh and Warwick. The manager was kind, patient and helpful. Thank you mega carwash for pushing me to a much better experience else where.
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August 2023 by Amanda W.
This carwash did a good and the staff was very professional and nice. We were first time customers and I would recommend to another person seeking a carwash.
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August 2023 by Joshua C
The young man who detailed the inside of my vehicle was a stalwart pro. I didn't see a name tag so I could only hope to describe him approximately 6 feet tall, hair styled the way Marshawn Lynch used to have his but shoulder length not down to center spine. I offer that because I'd love for him to get kudos or some sort of recognition: I've been to Mega Auto Spa numerous times and it's always a 5 star experience. What stood out with this young man is that as I watched him work (from where I was seated I saw him and the team) I saw the attention to detail he gave to the inside drivers front and back seats/doors. He was exceptionally thorough and most importantly gentle! He didn't apply maximum pressure as he went about his service. Also - I had a few questions before he began and after he finished. Both times he was patient without taking an inordinate amount of time to explain things to me and I also specifically asked about the way the tipping protocol worked. I was so impressed that I wanted to recognize him individually. He made a point to explain the team dynamic and how that process worked there such that when I tried to give him a tip himself he explained that's not how it works there. If I were running a business, this young man's integrity would be the kind I want in a leader/manager running things when I'm not present. I wasn't trying to give him a life changing $20,000 sum but it was significant. All that to say I was impressed by both his professional competence and personal integrity. A+, 5 stars, 10/10 will definitely return again - all the superlatives apply.
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July 2023 by Christopher Johns
I paid for interior and exterior services with the manager cleaning the vehicle. When I was grabbed and told my car was cleaned I could tell right away the care factor and the will to complete the job was not factored in. Trash was still in the back seat and the floor was not cleaned. Also, was told for the interior services seats are not wiped down only vacuumed. I have been coming here for years and this is by far the worst experience at this establishment. Not recommended.
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July 2023 by A Rob
Highly recommend!Been to 4 different car washes since I moved here and this is hands down the best.Interior- Mega PackageExterior- Platinum PackageTotal spent: Appox $50. Well worth it.Time waiting: 45min. For this level of work, it's what I expected so no issue there.Without paying hundreds for a true detail, this is about as close as it gets. Overall score: 95/100.Great results, friendly staff with a very clean and comfy waiting area.Only a couple of oversights on the interior cleaning, but again this isn't a true detail. You definitely get a bang for your buck here.
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July 2023 by B A
Good place for a quick wash. Hit or miss on the internal cleaning. Some of the members treat your car as if it were their own, others were too bothered to clean, wipe down, or attention to detail of the tires and rims. I still recommend but pay attention to who's doing your vehicle.
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June 2023 by Jack Murphy
Highly recommend!Been to 4 different car washes since I moved here and this is hands down the best.Interior- Mega PackageExterior- Platinum PackageTotal spent: Appox $50. Well worth it.Time waiting: 45min. For this level of work, it's what I expected so no issue there.Without paying hundreds for a true detail, this is about as close as it gets. Overall score: 95/100.Great results, friendly staff with a very clean and comfy waiting area.Only a couple of oversights on the interior cleaning, but again this isn't a true detail. You definitely get a bang for your buck here.
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June 2023 by Chris Maxwell
Great service! They did an awesome job on my SUV and we're done in about 30 min even with a full garage of other cars. The value for the quality clean and detail was very impressive. 10/10! Will be back!
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June 2023 by Lionel L.
Do not come to this place for service. The general manager is extremely disrespectful. I came here to get my vehicle wash and the machine caused $500 to my vehicle. In lieu of the manager working to resolve, he stated it's not within their policy to pay for damaged that was caused due a vehicle's age. There is no written policy or disclaimer that was given to the customers or displayed to acknowledge prior to service. This is after his manager on duty acknowledged that it was the company's fault and would have no issue with resolving the problem. There are other creditable car wash services in the Yorktown area, please patronize them and not Mega Auto Spa. This company deserves -5 stars.
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May 2023 by Kayly Luce
This used to be my go to place since we moved to the area. I would usually bring my truck, suv and car often. Today let’s just say service was not it. For me it’s not about the price nor the wait time. I understand they might be short staffed and that prices have gone up. I took in my Altima this morning to get it cleaned up since my son spilled coffee on the passenger seat. Usually I bring it here to get washed because they do a good job. Once I got home I noticed that the passenger seat was not cleaned. It’s sticky and dirty still, the back seats didn’t get vacuumed and the backs of the front seats were not wiped down. I don’t care if I have to wait and hour or two but I expect my car to be cleaned. While I understand that this is not detailing, a wipe down should be completed. I am disappointed to say I will not be returning. For them to charge and not do the work is ridiculous. I now have to clean the inside when it should have been already done. I am sure if they took their car to get cleaned, they would be disappointed if their car was still dirty.
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May 2023 by Barbara W.
This is the best car wash I have ever been to. They do a very thorough job of cleaning and shining your car. It is worth what they charge although for us seniors it is rather steep. Still worth it but can't afford to go as often as I'd like to. It would be nice to have a rather substantial senior discount.
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May 2023 by Andrea H.
I've been a happy customer for a little over a year and I love these guys. They are very responsive and helpful for any issues whatsoever. They give a great interior service and I'm never disappointed, in fact often impressed with the attention to detail.
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April 2023 by Lei R.
Mega Auto Spa is amazing. Kaitlyn was my Spa Tech and so professional and helpful for my first time at Mega Auto. I did decide to get the $53,00 Pkg. and it was so worth it. My car is like new. This will definitely not be my last visit. The Business is exceptionally clean and ALL the personnel are extremely friendly , providing great service which is sometimes a rarity in these times , but greatly appreciated. I sat in the waiting room and watched everyone working as a team. Mega Auto Spa is a true example of an excellent business with exceptional personnel.