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April 2024 by Brandon Terry
While the shop isn't big they make up for it with reasonably priced gear and supplies. They even beat Amazon on some of their string prices.
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March 2024 by Mark Ramos
A nice selection of instruments and the employees are very knowledgeable of the different school band instruments.Missing star: The rent-to-buy numbers are not thoroughly understood by the employees (at least when we went to buy after lots of renting and getting different stories on the phone), so I felt put over for the final sale.
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February 2024 by Ken Aydlott
Good selection. Helpful employees.Still good 8 Feb 24.
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February 2024 by Kenneth Lampkins
It's nice to know that we have a music store here on the Peninsula, instead of going all the way to Virginia Beach Va for every single thing.
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January 2024 by Diego Vega-Nazario
Excellent customer service. I had to do a last minute return on a guitar case right as the store was about to close and Maggie stayed a bit longer to help me out.
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January 2024 by Sellz Muzik (Sellz)
Searched all over Hampton and Newport News for a specific part for mu studio and o found it here. It's the second time they've come through. This is a great store and through staff is awesome.
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January 2024 by Christel Cashion
My son and I came here to get a recorder for his music class, he was very impressed at how friendly the worker/cashier Robert was, we will definitely be coming back here for any and all music needs!
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January 2024 by S M
Took my son here because his new electric guitar wouldn't play through the Amp. Being inexperienced we came here for help. Not sure of names but they helped us immediately and figured it was a faulty cable. Purchased my son a new cable which was affordable and super convenient. Thanks guys ?
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December 2023 by Johnathan silsley
This company really takers care of their customers. The employees genuinely show am interest in your goals.
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November 2023 by Anthony Reddy
Have rented instruments here for my 3 kids, food service. No complaints.
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November 2023 by Steve Simons
Had a really good experience In the store. Will go back for future music/equipment needs.
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November 2023 by Alan Dooley
Sales staff are unprofessional. Called the store on the phone and was told to call back at another time. They were too swamped. Called again and I was told they would call me back. They never called. In-store, the male staff pontificates to customers. Very condescending.Store has terrible options to choose from.My experience is that this store is worse than Guitar Center…and that’s saying something.
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October 2023 by Lyn Sawyer
The employees and teachers are kind and helpful. Great customer service. The teaching rooms are moderately sound proof and parents can watch the lesson from the lobby on a live video stream. They sell merch for every instrument and every level. Something for everyone.
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October 2023 by Samantha Porter
Super pushy sales staff, even when told that I was just looking around. Wouldn't leave me alone until I yelled at them. Customers aren't going to want to be harassed while trying to look.
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September 2023 by Phillip Martin
Super helpful staff. They helped me check a guitar I ordered and found some faults that I don't think I would have noticed. They helped me with the return and reorder process, and the next guitar was great! I'll definitely use this store for my next purchase.
