Roberts Furniture & Mattress offers a personalized shopping experience in several Virginia locations, including Yorktown, Williamsburg, Newport News, Suffolk, and Hampton. Customers appreciate the one-on-one service that is often lacking in larger stores. The knowledgeable staff, like Cheryl and Pam, provide assistance tailored to individual needs, helping customers find the right furniture quickly. Many have had success finding customizable pieces, such as sectionals, and have praised the quick availability and delivery options. Customers have noted the ability to order specific items, often at better prices than competitors, with timely delivery. The store has earned a reputation for excellent service, making it a preferred choice for repeat customers looking for quality furniture at great deals. Overall, Roberts Furniture & Mattress stands out for its commitment to customer satisfaction and personalized service, ensuring a positive shopping experience.
Second time I have purchased my furniture at Roberts. Knowledgeable sales person, great & punctual delivery people. Highly recommend!
May 2024
I had to buy furniture with quick availability and delivery as my dad was coming back to area to live unexpectedly. Pam worked with me to find either items she could sell off the floor or something that was already in the warehouse for delivery. What a weight off my shoulders! Thank you, Pam!
May 2024
Have purchased Three recliners great price great service Thank you so much
