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March 2024 by Kim Warren Lemons
Woman at the register requested to see inside of my trash can I was buying. I think she took me to be a thief??
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September 2023 by Chris A
I went to buy a light handheld vacuum. What I bought and paid new price, had clearly been used and returned. No effort was made to clean the item before put on the shelf and sold as new!
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December 2022 by Angela Blake
I love shopping at Roses, in Grafton, VA . But I have noticed there is a very high turn over in employees. What are you paying these workers. Always a bunch of new faces. What is going on???
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March 2022 by Butch Warner
Been going to this store for over 20 years. Still one of my favorites.
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December 2021 by Leo Budd
Eclectic items. Some bargains and some items I would shy away from. Shop wisely.
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December 2021 by Mack DJ
Best, friendliest, fastest customer service on the planet! I came here from the Mercury Blvd store for a TV they were out of there (like they always are), and it's like a different world (and only 12 miles further)! The store is clean, organized, stocked... and even though there were a million people in line, I was in and out in less than five minutes. The cashier (CeeCee) even helped me quickly dig around in the TV box to make sure all the parts were in there! I don't care if it is 12 miles further, this is my store from now on... reminds me of the 'classic' Roses I used to love as a kid! Thank you! ?
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November 2021 by True Blue
I hate coming in this store. You will be in the line for 30 minutes with these slow working workers. They can’t help it though. It seems like they are all overworked and underpaid. Who is behind the marketing of this company? Please invest in self checkout lanes so everyone can be happy.
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November 2021 by John Knox
Whatever you do, don't lose your receipt.I recently purchased a coat at Roses that didn't fit. I returned jt to the store, explaining that I had lost the receipt and asking if they could look up my purchase. They said they did not have the ability to do that. I then asked if they could just give me a Rose's gift card. The said they could not do that either. They told me all they could do was allow me to "shop it out" (their words) NOW. I told them I didn't have time to shop for anything right then. They said that's all they could do.So the bottom line is... whatever you do, don't lose your receipt!
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November 2021 by John K.
Whatever you do, don't lose your receipt! I recently purchased a coat at Roses that didn't fit. I returned jt to the store, explaining that I had lost the receipt and asking if they could look up my purchase. They said they did not have the ability to do that. I then asked if they could just give me a Rose's gift card. The said they could not do that either. They told me all they could do was allow me to "shop it out" (their words) NOW. I told them I didn't have time to shop for anything right then. They said that's all they could do. I wound up buying hey bunch of stuff I really didn't want just to recoup my money. So the bottom line is... whatever you do, don't lose your receipt!
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October 2021 by Goofus KAC
Best, friendliest, fastest customer service on the planet! I came here from the Mercury Blvd store for a TV they were out of there (like they always are), and it's like a different world (and only 12 miles further)! The store is clean, organized, stocked... and even though there were a million people in line, I was in and out in less than five minutes. The cashier (CeeCee) even helped me quickly dig around in the TV box to make sure all the parts were in there! I don't care if it is 12 miles further, this is my store from now on... reminds me of the 'classic' Roses I used to love as a kid! Thank you! ?
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October 2021 by danyella's world
Been coming to this store since I was a little girl...love it
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June 2021 by Joyce sanders
This store has some very rude cashiers. It makes no sense to be in customer service with a nasty attitude. And how can you close a line when you have people in the line that has been standing there. And since you want to do that, you can do that reshop, cause this store wont get a dime of my money....
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April 2021 by Aleese Banks
Selection was horrible one line was open customers standing in middle of the store waiting in line lines ridiculous I will not be returning...
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March 2021 by Tim Bland
I always shop there but they have this new cashier that ive watched one day bully this other cashier. It was very unprofessional of this woman named Debarah. She talked bad to other customers about this poor girl . I felt so sorry for the other cashier. Ive actually watched this cashoer Debarah threaten the other girl and slander calling her white trash. That poor girl u could see hlw embarrassed she was amd in my opinion sje looked cleaner and acted more professional then thos Debarah girl. Very unprofessional. I won't be coming back in this store unfortunately
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November 2020 by Sandra Royce
I had purchased undergarments and they were very very small and when I brought them back and showed him that I only opened the package and took one I didn't try them on they won't even take them back it's not like they're going to wear them or anything they go back to return pile or to the garbage wherever they are I just think it was unfair for them not to take them back and Destroy them like they would normally do with anything else I'll never shop here again
