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February 2024 by Kevin Baines
The Greatest Bank Ive Ever Dealt WithThese People Are Totally AwesomeEvery Bank Should Be Like This
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December 2022 by Naji Jamal aldeen
This is the 4th or 5th time I've been there to send Western Union from this site in 2 months and the system is always down and that's their excuse. Today I also went there with the same excuse, this lady is a liar. Worst customer service ever plus they are liars. Better not to deal with them At all17/11/22 night shift lady is the worst
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April 2022 by Babe Jones
They are rude at times act like they don’t want to be here I overheard them talk about customers once they leave talking about they are broke and dirty no one should judge anybody!!!
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November 2021 by Tommy Lee
They don't open till 10 am
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April 2021 by Shawn Dasexyone
When you Google them it say they open at 9am after sittin for 25 minutes. They was a no show it doesn't open into 10 am.
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December 2020 by Gail Crosby
Love this bank! Been banking with them for years. I love this specific locations employees especially the women!
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November 2019 by steven serrano
Very professional and go above and beyond to help you
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May 2019 by linda austin
Always friendly and always helpful..had someone make charges on my aact. They called me and checked and then put my money baclk in my acct.
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December 2018 by Cosmocurvymuas
Very short staff and rude cashier at money center i had a awful experience i will never come here again
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November 2018 by michelle Pritchett
The tellers are awesome they greet me by my name and are very friendly.
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July 2018 by Wayne Booth
Absolutely the worst customer service I've ever received at a bank. Even dealing with the branch manager leaves a lot to be desired. Only had an account there for three weeks, closed it and opened a new account at a bank that knew what they were doing. If this were the only bank available to me, I would stuff my money in a mattress somewhere.
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June 2018 by if91100 .
Tried depositing a check to my account. Ended up instead of having my over 200 dollars I already had on my account. I had a dept of about 24 dollars of which they ate presently charging me for after I already switched money from my savings to checking to fix. Here's hoping I can get it fixed.
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April 2018 by Angel A.
Very dissatisfied after 6 years with Woodforest .. the day i go to close my account because I'm being charged a monthly fee ..I'm informed be employees that I should have been switched to a no fee account at 1 year. I spoke with management they offered no assistance.
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July 2017 by Sinna Reeves
Awesome customer service and the tellers are very nice especially Lucius
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June 2017 by if91100
Tried depositing a check to my account. Ended up instead of having my over 200 dollars I already had on my account. I had a dept of about 24 dollars of which they ate presently charging me for after I already switched money from my savings to checking to fix. Here's hoping I can get it fixed. Edit: after talking with some very nice people they fixed some of the issues, but not all.
