Appliance Pro is a licensed and insured, family-owned business with over 35 years of experience in household appliance sales and repair, covering all major brands. The company offers a wide range of products, including washers, dryers, freezers, and dishwashers. Customer experiences with Appliance Pro have been mixed. Some reviews highlight negative interactions with management, describing instances of poor customer service, particularly with a grumpy owner who is resistant to accepting accountability for issues. One customer reported receiving a dirty and malfunctioning washing machine, leading to a frustrating exchange about replacement. However, after persistent communication, the company did provide a replacement machine swiftly. On a positive note, other customers have praised Appliance Pro for its reliable service and commitment to customer satisfaction. They reported quick responses and effective repairs, with one customer receiving same-day service for a refrigerator issue. Many appreciate the promptness and professionalism of the staff, noting that the company stands behind its products. Overall, while some customers express dissatisfaction with specific interactions, others commend Appliance Pro for its quick service and willingness to resolve issues, suggesting a need for improved communication and customer relations.
These guys are the best I got my new dryer from them Friday and I had it Friday Saturday and Sunday Monday it decided to go boom they came out to fix it but I the part won't be in till Wednesday and Thursday of next week well today they brought me out a dryer on loan oh hell yeah these guys are the best
November 2023
Checked for an upright freezer and got some info on all in one washer/dryer.
July 2022
Fast, friendly and reasonable service and solution! Highly recommend!
