Big 5 Sporting Goods is a full-line sporting goods store that offers a wide variety of products, including athletic shoes, apparel, and outdoor equipment. The store spans approximately 11,000 square feet, providing a good selection for team sports, fitness, camping, hunting, fishing, and more. Customers appreciate the helpful and friendly staff who are quick to assist as soon as they enter the store. While the store generally has a decent reputation, some customers have noted that certain items they were waiting for were not on sale, leading to disappointment. Additionally, there have been suggestions for improving cleanliness, particularly in the fitting rooms. Customers often find what they need but sometimes mention that prices can be high. However, many take advantage of emails and coupons for savings. Positive experiences often highlight excellent customer service, with one customer sharing a successful return process that was handled with care by the manager. Overall, Big 5 Sporting Goods is seen as a reliable destination for sporting and outdoor needs, with an emphasis on customer satisfaction.
We stopped in a few days ago and wanted to give A HUGEEEE thank you to Bryan for helping us out. He was very nice and knowledgeable in helping us find needed items for our hiking trip. Thank you again for your kindness!
June 2024
EMP were helpful but was unable to find a support belt in my size. Txs
April 2024
They seem to never have on sale what I've been waiting for. They tried to sell me the cheaper model but I didn't want the cheaper model, so I left. I was hoping to find the one I wanted on sale somewhere else. No luck yet.
