Propane Etc., now owned by Thompson Gas, is known as Grays Harbor's Propane Professionals, serving both commercial and residential customers across a wide area including Elma, Aberdeen, Ocean Shores, and many other communities. They offer propane for various needs, including freestanding fireplaces, inserts, and outdoor fire pits, and provide reliable installation and servicing. Customers appreciate the courteous and friendly delivery drivers who consistently arrive on time, often calling or texting ahead, especially when access is restricted. The company is highly responsive, with professional service technicians who work hard and maintain a high standard of work. Many customers highlight the ease of automatic propane refills, giving peace of mind that they will never run out, thanks to the company's monitoring and automatic ordering system. Customer service is emphasized as genuine and caring, with staff going beyond expectations—such as following up to ensure app activation or addressing concerns with kindness and respect. The company’s culture appears to prioritize customer satisfaction, making customers feel valued and well taken care of. Overall, Propane Etc. is trusted for dependable service, friendly staff, and their commitment to meeting customer needs across the region.
Automatic deliveries, drivers are courteous and respectful of property. I have never ran out of propane. What more could you ask for?
March 2026
Bes gas in town! Great customer service! Driver was knowledgeable, friendly and very quick!
December 2025
The meter option allows everyone to have propane at their trailer and not deal with the huge set up costs. The folks understand the economy and have fantastic customer service. Hands down the best . Propane NW.
