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November 2023 by Allison4809
The frist dealer (Tom) that "helped" me out was very rude in my opinion. I asked him for the test drive and then the whole ride he was on his phone and basically saying nothing to me. When we got back inside i was asking for a lower price and he pretty much walked away and got someone new to help me. Didnt want to try and help me out. The new person was better. Still not amazing. They made me sit and wait for 3hrs because they told me i needed to sign the documents because the car might not be there tomorrow. And whenever i tried to leave they kept telling me 15 more minutes ir its going to be just a few more minutes. I think he meant hours because thats how long i waited and they still wouldnt let me leave. My other issues is that we had signed and agreed on some simple things like cleaning and buffing the car before i bought it the next day. Along with cleaning up the oil that was on the side of the engine block, but that was told to me verbally. They had all day to get it done and when i arrived there it still wasnt done and they told me that if i buy the car it will be done. Not like our agreement had said of them fetting it BEFORE i bought the car. Overall through my experience, i felt like i was trapped there forced to sign paperwork, the dealer was very unprofessional, and they cant keep to their promises. Honestly i would save my time and just go somewhere else other than the Cal cars in airway heights.
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November 2023 by Fred Hammond
Went in to cal cars CDA get my truck coolant serviced. Told them I had a problem. Tech said he added coolant because it was low. He drive it around and expected it for wetness on the hoses and surrounding area. Steph said nothing wrong. No message. Service writer called me and told me it was $154.00 for diagnostic time and I picked it up with no message, drive it for about 5 minutes and message came back about low coolant. Told the service writer what happened and he told me to bring it back. My thinking is why, you didn’t fix it and you had it for two days.Differently don’t don’t go to the Cda cal cars because the technician don’t know what they are doing. Also the shop is not even with the dealership, it is like a mile away and is a small place.
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November 2023 by Patti Tanewasha (MakingItPatti)
I had the pleasure of working with Dustin, a car salesman at Cals, when I was assisting my mom in purchasing a new car. From the moment we walked into the dealership, Dustin's professionalism and friendly demeanor immediately put us at ease.Dustin was incredibly knowledgeable about the various car models and their features, and he took the time to understand my mom's needs and preferences. He listened attentively as my mom explained her budget, the type of vehicle she wanted, and the specific features she desired. What stood out was his genuine commitment to finding the perfect car for her, rather than simply making a sale.Throughout the process, Dustin was patient and never rushed us. He provided detailed information on multiple car options, allowing my mom to test drive each one to make an informed decision. His expertise and guidance were invaluable, making the car-buying experience smooth and stress-free.Dustin's transparency in discussing pricing, financing options, and warranties was also commendable. He ensured my mom felt comfortable with her choice and the financial aspects of the deal. This level of trust and honesty is rare in the automotive industry.In the end, my mom drove away in a car that exceeded her expectations, thanks to Dustin's dedication and exceptional service. I highly recommend him to anyone in search of a new vehicle, as he goes above and beyond to ensure customer satisfaction. Overall, Dustin's professionalism, knowledge, and personable approach made the car-buying process a positive and memorable experience for my mom and our family.
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November 2023 by Yezan Nimri
Dustin made the sales process extremely easy. He was very pleasant to work with. I recommend him 10 out of 10 times. I will come to him when I’m ready to purchase a vehicle for my daughter. I recommend Dustin highly for your future vehicle purchases.
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November 2023 by Drew Enrique
Go see Russell at Cal cars in Airway Heights. Hands down the best place I’ve ever gotten a car. They took in my old car, gave me a great price, and I left with an awesome new/used car. I don’t have the best credit and he did not give up until I was approved for a car!
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October 2023 by LISA BROWN
Shout out to Arthur for helping us with our new truck. He was wonderful. If you are looking to buy a vehicle go see him. No pressure and very friendly. Highly recommended.
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September 2023 by Alan Whitman
arrived at the dealership and Arthur greeted me and was extremely helpful. we found the vehicle I was interested in and everything went easy. I would recommend him and Cal to everyone
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September 2023 by Debbie Evans
AMAZING EXPERIENCE! NO PRESSURE BUYING! We just bought a car and a truck. The Staff is honest our sales associatewas ARTHUR HE WAS INCREDIBLE very attentive to our wants and needs. Casey was quick to get our paperwok done. The whole experience was quick, easy and comfortable. Would absolutely recommend to anyone looking to buy a decent used vehicle at a reasonable price. Much love to Cals cars and all the staff for a great car buying experience.
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August 2023 by Donald Howieson
We like shopping at Cal. Our family just bought our 5th vehicle from the Airway Heights location. Our salesman Grant Reeves is awesome and takes really good care of you. I want to thank the entire team at Cal for all of their hard work.
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August 2023 by Don Obrycki
Arthur and Matt at the Airway Heights site did an outstanding job. They made purchasing our Blazer fast and easy. They were professional and friendly as were all the other staff we encountered. Would definitely purchase another vehicle from Cal Cars.
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August 2023 by Cat Dancen
Second time I purchased a vehicle there. Both times were laid back and pleasant. Arthur is the salesman I worked with. Super guy and would highly recommend. Bring your fishing stories, you'll talk for an hour.
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July 2023 by Jessica Ferguson
Arthur at Cal's was the best. He really took his time making sure we got exactly what we were looking for. The most personable hands on experience at a dealership. Thank you Arthur!
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July 2023 by Darrel Arsenault
CAL cars offered me a wide range of makes and models from their extensive inventory. Recently I was looking for an affordable car and my friend referred me to this place. Good customer service and friendly staff.
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July 2023 by Brandie Joe
Matt & Grant at the Airway heights location are AMAZING!!!! They took their time and went at our pace. They had no problem showing us all the trucks we were interested in, and test drove the ones we narrowed down. They didn’t pressure us into anything we weren’t comfortable with and answered all of our questions. They are so knowledgeable and kind. Matt helped helped us get a great deal at the end of our visit.
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July 2023 by Jermal Joe
I came to Cal Cars initially to meet up with Kershawn who no longer worked there but Kershawn suggested I get in touch with Grant. Grants was exceptionally awesome and made my experience welcoming. I forgot Grant didn't work the following couple of days and I returned a day early. However Matt, was there for me and my wife and completely understood our desire and need for the vehicle we purchased. Matt's personality and genuine concern for our needs was more that what we needed in our purchase.Thank you Cal Cars team.