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March 2024 by Luke Woods (Nexis)
Too quick, not very friendly anymore. They only care about getting the drink made super fast and not at all about making you feel welcome...They lost the "home town" feeling.And honestly to top it all off, the coffee has tasted burnt the last two times I've ordered there. I think I'm done ordering from them.
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January 2024 by Kayla Shipman
The people there are always so nice, very welcoming. I always get the Redbull surprise and it’s AMAZING. I highly recommend this place.
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January 2024 by j breezy
White coffee is awesome ??.
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December 2023 by Brian Coleman
Top notch coffee and service with good prices
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November 2023 by Joelena Ford
Awesome customer service great
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November 2023 by April Sly
The girls there are always super nice and happy.
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November 2023 by Z K
I recently visited Jacob's Java in Airway Heights, Washington, and it was a delightful experience. The cozy atmosphere, combined with the rich aroma of freshly brewed coffee, immediately put me at ease. The staff was friendly and welcoming, and their expertise in crafting coffee was evident in every sip. I ordered their signature latte, and it was a work of art. The espresso was perfectly balanced, and the steamed milk was velvety smooth. It was not only delicious but also beautifully presented. Jacob's Java is a gem in Airway Heights for coffee enthusiasts. It offers a warm, inviting environment, skilled baristas, and a range of tasty treats. I will definitely be returning for more of their coffee creations."
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July 2023 by Frank X Shaffer
The only thing that this place needs is more room for cars to wait in line. If you see it empty then don't hesitate to get your drink. It is often busy. Night time can get sketchy though as this town has a lot of night walkers.
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July 2023 by Katherine Vitale
My husband dislikes change more than anything. When we moved to Airway Heights, he was anxious about his coffee since he buys a cup most days and he needed to find a new spot. In my opinion, Jacobs has the best coffee in Spokane and he agrees. He's been a regular there for a couple of years now and the girls remember exactly what he likes and how he likes it. It can be frustrating to find something new for him, since he has Asperger and is so picky. But the staff here have made him feel comfortable from day 1 and this is now his only coffee shop. I just wanted to say thank you to everyone there because coffee is super important to him and they have never disappointed him, despite who knows how many visits. I also visit this Jacob's exclusively. Their coffee is the best I've had in the PNW.
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July 2023 by K. Renee Hammack
The Barista's are so friendly and always come up with different Lotus drink combinations that are tasty
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July 2023 by Sassy Zebra
Awesome coffee and I rarely give 5 stars ? thank you Jacob's Java
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June 2023 by Skyview Heights
Our go-to favorite neighborhood coffee shop!
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June 2023 by Mia Larson
Coffee was delicious and the service was excellent thank you for
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May 2023 by Bill ROBERTS
Milk was cold in my hot coffee when I brought it back they played it off like it was at 160 when you could feel the cold milk through the cup. Didnt offer a refund nothing
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May 2023 by Roni MeyersPeone
The drink was fine. Nothing amazing. The wait was way too long and the line was into the street. They need to hire another hand to go outside and take orders to help the lines go through faster.