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October 2023 by Tracy Van Sickle
I have been going to this salon for well over 10 years and I have not had any issues with any of the staff. They are welcoming, they cater to all your needs, and they care about their clients wants or concerns. Tracy, the owner, makes sure all of her clients get exactly what they ask for. She is cheerful and ensures a great experience for all patrons. I would absolutely recommend Lotus & Lily's to the young and young at heart.
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October 2023 by Shannon Bustamante
My sisters and I came to town as a "meet in the middle" from different cities/states and made appointments for pedicures for the following day. There were 3 of us and unfortunately only 1 of the 3 of us had a positive experience. Despite having appointments all at the same time, none of our services started at the same time. Myself and one of my sisters had to wait so long that our water was actually cold by the time they got there to start.I thought it was really nice that we were able to choose our "flavors" and that they came all prepackaged for the technician. My technician was very kind however, I don't feel like she really did much to make it a spa experience. As I was the 3rd one to get done, I also felt like I was herded out the door after a while since my sisters were done before me.Finally, I did not appreciate the off handed comments from my 1st sisters technician upon hearing that we were sisters that "Her middle sister is the big one not the youngest" I don't think she could ever really understand how hurtful it is to have it pointed out that you are much bigger than your siblings - Like it isn't something I am very aware of every day of my entire life.E.T.A. = Yes, as a sign of respect we showed up early to our appointment, we acknowledged this and we were happy to pick out our colors and wait. No one asked us to soak, we were told to go sit. I did get a refill on water which is why my pedicure was started last.Please do not further insult me by claiming a language barrier misunderstanding, it was cruel and thoughtless and caused hurt feelings. To invalidate my experience is just as cruel.I don't write reviews to have arguments with owners, I hope that it helps someone when they are trying to decide where to take their business. -1 starService: Pedicure
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August 2023 by Morgan Hudson
Just moved to WA from NC and was looking for a friendly nail salon. A coworker recommended Lotus & Lily’s and I’m so glad they did! Usually, whenever I get my nails done, I’ll put in my headphones, but something told me not to today while getting a pedicure at this location. Let me tell you, the staff are so friendly and attentive. Talking to customers and addressing their needs. I am towards the end of my pedicure, and my feet feel fabulous! I will be back! Be sure to make an appointment! They do walk-ins, but, I was able to get in a bit earlier due to my appointment.
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August 2023 by Keies Browne
All I did was refill, and it didn't last a week. I had to go back to get it fixed . They did correct it, but 2 day later, another one lifted, but i just glued it down and didn't want a hassle of going back. Maybe if you did a full set from scratch, it may last ,but I'm not too sure
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May 2023 by Raeanna DeSpain
I just had nails done at a shop in the mall about two weeks ago,and they were horrid too long and thick and I was getting injured continusly. I called Lotus and Lilly's they made a appt immediately when I arrived I was seated it took a bit for them to get the old nails off as painlessly as they could . They stopped and let me breathe. And when they replaced a full set correctly it felt amazing. I won't be going anywhere else. The price was great for all the work they had to do and I am grateful and pleased. Truly a 5 star place.
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May 2023 by Roxana Houston
Incredible so different from other places, finally found a place that have professionals but the most important is that they are kind, sweet and loving, my nails look incredible
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April 2023 by Jayne Olson
Great little nail salon! Friendly staff, and they are also efficient. I feel much better that my nails look so pretty.
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April 2023 by Diem Truong
The girls are so friendly here! Nena and Mom are amazing at pedicure. They have variety of scent on deluxe pedicure menu. Smell wonderful and the massage is heaven. Highly recommended!Services: Nail art
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March 2023 by Sheila Meyer
I went to get my nails done on February 16th, before my flight back home to oregon. I previously had them done but it had been a month so they were grown out a lot! I just asked her to put new set on or fill what ever she thought was best? So she did not put any new ones on she filed and did some filling! Then charged me 60 dollars! Yhey started chipping within 2 days, it is the 22nd now and here are my nails! Im sure she probally doesnt usually do this bad of a job? But i do not live near her so im kind of just out 60 dollars and now have to go pay another 60 to get them done right. Extremely frustrating! I thought maybe i should call to see if she would refund my money? But i feel a little uncomfortable do that so i fugured id just do this and see what happens? Lol
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March 2023 by Jon Kenney
My friend Pat loves getting his pedicure done here. Also my brother’s kids they come all the way from Liberty Lake to get their nails done by these amazing technicians. The owner keeps up the place very organized and clean. Friendly environment. Definitely call because they get very busy. Highly recommended.Services: Acrylic nails
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March 2023 by Adriana Warren
Loved this place! We came here for pedicures and had a very nice experience. It was so clean and relaxing vibe. The lady who did my nails was so gentle and thorough. I think the deluxe pedicure is worth the few extra dollars. We will be back!
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October 2022 by Emma Annis
Thao did an excellent job on my nails! I love using the dip powder cuz it makes my natural nails stronger and it lasts longer. So glad this place has it! Highly recommend!
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August 2022 by Hedwind
Thao is lovely and my nails are always wonderful! Love you girl!-Kailyn Wilder
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July 2022 by Crenshaw Crary
I have gone to this salon multiple times. I hate to post this review but every time I experience the older gal (owners mom) she is rough and mean. Her gel polish comes off in 2 days and when asking for additional coat of basic nail polish she acts irritated (only one coat was placed). She never cuts nails to request of length ect. To top it off she over charges and when you ask about it she makes you feel in the wrong for questioning how you are spending your money. The other 2 women that work there are great.Service: Pedicures
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June 2022 by charlene Roman
What a great experience with my sisters!!The staff was great to work with and our pedicures were amazing and very relaxing.