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October 2023 by Christina Scalera
I love this place so much for many reasons. They have excellent service, and it's an errand I always look forward to. I've been a client of their mailbox service for over a year, and I recently got my passport photos here.My favorite parts of it all are the nostalgic nods to the 90s, especially the holographic stickers they sell.
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December 2022 by Christopher G.
We couldn't live without The Mailbox. They receive hundreds of packages per year for us, and we have never had an issue. When we have an extra large load, they're ready for us ahead of time, often with carts or an extra helping hand. Sending and dropping off packages has been super easy. We have an account and it's effortless to bill purchases to it. Bless Darla and the whole staff, it's the kind of small-town business you want to support and look forward to visiting.
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August 2022 by That Seattle House-Head
Family owned and operated, this is the only place in Anacortes that I turn to when in need of packing, mailing, and shipping products and services! They are the singular provider of private mail boxes on the island, and are also the only place in Anacortes where you can pack and ship I both UPS and Federal Express packages!
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March 2022 by Steve needham
Totally service oriented with great prices. They have patiently guided me though everything computer and shipping imaginable. They've downloaded E tickets, among so many things. They're patient and prices are great. Love this place.
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December 2021 by Emory PureIsle
Even though they charged for 2 day shipping, they placed it as standard. Not only that but they've had my package for 3 days now and not even placed it into the hands of the carrier, they also wanted to upcharge me $192 for "upgrading" to the 2 day shipping that i've already paid for. Absolute disaster
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December 2021 by Lizabeth R.
We have been using The Mailbox for services for almost four years and they have delivered exceptional service. They are friendly and professional. Thank you Darla and team!
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December 2021 by Tracey Walsh
Family owned and operated, this is the only place in Anacortes that I turn to when in need of packing, mailing, and shipping products and services! They are the singular provider of private mail boxes on the island, and are also the only place in Anacortes where you can pack and ship I both UPS and Federal Express packages!
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December 2021 by Paul Sheridan
Amazing! Got me a passport photo quickly, with no hassle. Walgreens down the street was open, with a person manning the photo station, but that person was not allowed by her manager to do passport photos.
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December 2021 by Henri Hein
Always receive great service here, and the prices are reasonable.
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December 2021 by Jim F.
Definitely wouldn't do business with them. I don't normally put reviews on yelp but they have the worst customer service and are rude to their customers. They are an authorized FedEx location but wouldn't accept a package for FedEx. Told me I would have to go to Burlington and deal directly with FedEx.
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July 2021 by ellen chevalier
Great place! Always go here. Fast , friendly service! And I just found out you offer a wonderful service of mail forwarding! Thank you. I'll be getting a virtual mailbox!
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June 2021 by Marc Miller
Good people great customer service
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February 2021 by Keefer M.
This place is GREAT!!! They are very helpful, handle the long lines timely, been a customer for over 10 years; no problems. Highly recommend.
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December 2020 by Peggy N.
The only I even gave this place one star is that the young man who waited on me was polite and very efficient. My problem with this business is they choose to let people in the store to do business without wearing a mask in the midst of Covid surge! There was a man being waited on by the adjoining clerk who was not even attempting to mask-up, and he was taking an extraordinary long time completing his business. There's no excuse for this, no one will get away with this entering Costco and the many other companies that choose to enforce mask regulations. The only reason I went into this place is that I needed to return something via Fed Ex. Will never return.
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April 2020 by Amanda P.
The owner and staff have always been super helpful and friendly, I love this locally owned business. I think it's important to say this is NOT the local post office which I've heard other customers get it confused with, but they do provide the same services and are very honest about which services will work best. I enjoy the friendly nature of coming here, and if a customer is not happy (probably for their own reasons or woke up on the wrong side of the bed) they do their best to help and diffuse the situation but unfortunately some people you just can't please. I wouldn't listen to negative reviews simply because someone couldn't get something for free, those are people taking advantage of others' kindness and get pissed when they can't get what they want. Grow up, they buy their supplies such as tape they don't get that free just like you don't. To those people, stay off the internet!
