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“Updated: Eric finally contacted me. Apparently, he was not alerted about the VMs and texts I sent him, so he is investigating. He issued a partial refund and came out to clean the exhaust tips as promised. I would have given 5 stars however based on the communication issues I had to take off 1 star. In the end they did a good job and I'm happy with the results.
I contacted Opulence to detail my Porsche Boxster. I received an email quote for the full detail - Signature of $300 plus tax. I got a call the same day asking if I had questions. I said since my car is mid-engine, a steam cleaning of the engine would not be possible so instead could I have the exhaust tips cleaned. I was told no problem they would do that instead. The crew arrived Monday at the appointed time and completed the job. After they left I saw the exhaust tips were not cleaned and I called with my concern. Obviously, the promised substitution was not communicated to the detailing crew. I expected an apology and either a return visit to complete the job or a partial refund. I also received no receipt for the work (hard copy or email). The phone number goes straight to voicemail with instructions that if urgent to leave a VM or send a text. I've since left 2 voicemails and 3 texts with no reply. I had intended on having them back to detail another car but will look elsewhere for my detailing needs. If you have problems or concerns with their work they will not respond.”
“Saved my bacon! I had to go to work the next day, but I stripped a bolt hole for the sway bar bushing bracket and didn't have the tools to fix it, and was stranded at home without a way to get to the store. Aaron showed up in an hour, got my problem fixed quickly and professionally, and even reassembled my sub-frames for me since there was still time left over on the minimum (got my money's worth!). Thank you again, Aaron!”
“Very friendly and very fair price Services here these guys saved me a major headache picking up the pieces from a previous mechanic who placed parts on my suspension incorrectly. Blockers has always been extremely fair priced and has gone above and beyond making sure my car is safe to drive”
“Fantastic all around. Edgar took a 2007 SUV that had been sitting for quite some time, and after just a few hours it looks brand new. Far exceeded my expectations. Exceptional service, communication, and workmanship.”
“Ian and John went above and beyond to detail my car. They kept me informed of the other challenges they found. They saved me time and money of avoiding having to go the thr dealership. Thank you so much to the whole team but especially Ian and John!”
“The work these folks did was outstanding, they finished the work ahead of schedule and right on budget . My car looks brand new again if anyone needs work done these are the folks receiving my recommendation. Thank you Carstar”
“We visited Washpodd Tulalip last weekend and had the interior and exterior “plus” service done. I set an appointment the prior week online which made it super easy to pull up and drop it off. They finished within the estimated timeframe and the car looks brand new. Gabriel did a fantastic job and worked super hard. We will definitely be back and will bring my other car as well. Totally worth the time and money. Highly recommend!”
“My poor Florida car had been sunburnt and looked older than 10 years. I had to get paint and then 100 days later Wayne finished Bumblebee to looking new and protected. I really appreciate the professional”
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“Great job on my brakes! Fast and friendly! I appreciate being shown the parts that were replaced and detailed description of the work. It's been a couple months ago now and my brakes are operating perfectly! ???”