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December 2023 by Erika Halvorson
I have to say, Sean was the most helpful and patient parts specialist I have ever worked with in my life. I came in for wiper blades on my 22 Tesla Model 3. We got the blades off easy enough but the new blades had some challenges to put on. We took to google and found that the connector has to be modified to fit the Bosch blades properly. Sean grabbed the tools to do so and we set to work. All throughout he reassured me that he wouldn’t leave or give up. He was kind, thoughtful and kept a smile on his face the whole time. I am so thankful that Sean was working today and we were able to get new wiper blades on my car. Something normally so simple on other cars was a pain on this one. Thank you Sean for all your help and patience!!!!
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October 2023 by Jimmy
If your store says it closes at 9, close at 9 not earlier.
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October 2023 by Leah
Staff as always so nice and friendly. They're always ready to help
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October 2023 by Nate DuhGreat
Young white guy at the register had a cocky attitude. He annoyed his coworker that was on hold on the phone and cut him off when he said I could get a better deal. Won’t be back even though I’ve been coming here for years. Will be telling a company I worked for down the road to not order from this place anymore.
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October 2023 by Wesley Haze
Great location! Sean is always extremely helpful and made sure I got the right parts for my pickup.
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September 2023 by alfonso garcia
Came for an oil filter wrench told me i need to find the number on my own showed no help at all, very inattentive.. went in autozone website found the oil wrench in their own website.....
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August 2023 by rusty vaughn
Great workers always helpful go out of their way to make sure I get what I need
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July 2023 by Ian Bernoski
Great service. Knowledgeable staff. Lots of parts in store.
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June 2023 by Eddie Valentine
I called in and asked for parts that I need and after that he said that the clock was ticking like he won't wait even a couple minutes for me to be able to get them tonight
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June 2023 by Amanda Parks
Excellent customer service!! I'm very new with car parts, and a week ago my dashboard lights went out. I needed to change the light bulbs but had no idea the right size. I just had the physical bulb and the socket.First I went to a different auto parts shop and they gave me an idea for the size but were uncertain, and suggested I call the car manufacturer. So I went over to AutoZone for better luck. And the guy who helped me was awesome! I believe his name was Mike? I told him my situation and showed him the light bulb and socket. He looked high and low on the store database and even did a Google search to find out the right light bulb! When it came to 2 possible sizes we went over to the light bulb aisle and picked out the bulb packages. He opened the packages and had me try each bulb in the socket. He made sure I chose the correct bulbs! I purchased the best fitting bulbs and went home and installed them into my dashboard.The dashboard lit up and after 1 week the dashboard still works! Thank you Mike for your hard work and great customer service! This place goes above and beyond to help you with your needs! ?
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May 2023 by Bobbi Hogan
I needed a mass air flow sensor. It was almost time for the store to close when I got there but both guys who were working were friendly and polite. They had the part in stock and it was priced less than other stores were quoting. A very pleasant experience!
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May 2023 by Nathan Rynning
Went there today with a very hard and unique piece of a car to replace today and was met with two employees both inspected it closely and were unable to figure out what it was. But then Mike walked up and told me to follow him, he finds the the thing somehow and as I’m leaving with the product I thought was going to be a treasure hunt I see my car has a flat tire so I go back inside and ask for a air pump and one of the employees tells me they cannot help and recommended a gas station. Than as I’m looking for the nearest gas station the man Mike shows up and tells me to follow him back in the store. He hooks me up with a portable air pump and helps me pump the tire from 0 psi to 35. This man Mike deserves a raise.
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April 2023 by Delthox Gaming
Sean and the team were excellent! Very knowledgeable about the products and offered to assist as needed. Huge thank you to everyone there!
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April 2023 by Anastacia
April 11 2023Needed new headlights.... the manager went above and beyond to help me and get my bulbs installed. When you are a single female without many people to help you this means alot. This is my go to location even though there's one just down street from me.Previous review:These guy are awesome.... did diagnosis and then helped me by coming out to car Showing me the part in question and told me what I could do to fix myself. It was either $100 replacement part or $10 dollar cleaner to fix. Used cleaner and solved problem ? Just because I'm a female -doesn't mean I'm helpless and I'm glad they didn't treat me like that.If it's doable I will try!!!!
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April 2023 by Shelley Campbell
Forced me to pay for an item to pick up (which took 20 minutes on the phone) and another 20 minutes in the store to tell me they didn't have it and the order was canceled, blamed the hub, but they definitely could be checking on orders when they don't show up. Literally 6 employees at this time with no customers, but they can't take the time to check on orders that don't show and make a courtesy call. Gonna stick with O'Reillys whom doesn't force to me pay ahead of time and creating a time consuming inconvenience. Prices are always the same anyway, better service.
