May 2026
Waited in drive through teller line alone for ten minutes before being acknowledged. The visible teller was gossiping with a customer at the counter. It was the manager who realized the problem and came from the office to help. Ten minutes seems long to ignore a customer.
May 2025
It's been about two or three years since I came into your bank. I've been going to other banks. Has Julie improved in treating her customers? I felt threatened by her
overweening nature. Let me know if Julie has become friendly. Thank you.
Diana L. Vainikka
November 2019
UPDATE: I have joined a new bank....
Julie didnt even let me finish my sentence before rudely questioning what I wanted... not impressed!
Hopefully banner bank can uphold the great customer service I recieved when it was called skagit.
