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December 2023 by Christina Kasner
Very friendly staff and always able to assist with my banking needs.
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November 2023 by Michael reed sr.
Always friendly service
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September 2023 by lisa steinbach
Staff is always helpful and friendly.
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April 2023 by O A
Friendly and helpful staff. Thank you for your help!
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February 2023 by carlos Carlos
Worst bank ever,Very complicated people
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July 2022 by Abel Vasquez
Staff was helpful and courteous.
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March 2022 by T M
Desperately trying to make my payment and no one can help!!!! This great technology has made it impossible to simply make a payment
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February 2022 by Paula
Chase is great but the only issue I have is whenever, WHENEVER I make a deposit. The tellers ALWAYS put it in a different account and don't pay attention to the account I MARK on the slip. Customers specifically mark accounts for deposits for a reason. Just a little more attention to detail please.
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December 2021 by Santa Clause Hohoho (Fern trees)
To whome it may concern I WhiteWolf R Simon I don't like the new workers Nina and Anna have to go Bring Brittany back Or I will not do business at this bank anymore Brittany opened my account and I went to another chase to close the account and open a new account Please Rectify the situation thank you Sincerely WhiteWolf R Simon
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October 2021 by Bitch Bastered
To whome it may concern I WhiteWolf R Simon I don't like the new workers Nina and Anna have to go Bring Brittany back Or I will not do business at this bank anymore Brittany opened my account and I went to another chase to close the account and open a new account Please Rectify the situation thank you Sincerely WhiteWolf R Simon
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October 2021 by Al Lane
TRAIN WRECK AT CHASE BANKNormally use the Chase Stanwood branch AND ARE SUPER HAPPY WITH THEM but the business banker was on vacation for a couple weeks so went to the Smokey point location instead. We set our appointment for a Saturday morning as we were told it takes over 90 minutes to set up one business checking account and we needed three accounts set up, one for each of our rental houses.Our last refinance took less than 30 minutes !!!!It took over 90 min. for the banker to get the first account info. entered and when the banker hit the SUBMIT button to corporate Chase EVERYHTHING JUST DISSAPPEARED AND AN ERROR MESSAGE IN THEIR SYSTEM APPEARED… THEN THE BANKER SAYS TO US "OH THIS HAPPENS FREQUENTLY"SO AFTER 90 MIN. WE HAD TO START OVER FROM SCRATCH….UNBELIEVABLE.!!!!!!!!!!!!!! ..FINALLY AFTER 4 HOURS WE GOT IT ALL DONE (FAR TOO LONG) THEN TWO DAYS LATER THEY CALL US BACK TO SIGN MORE FORMS AGAIN UNBELIEVABLE. SO NOW IT IS FIVE HOURS OF TIME INVOLVED.THEN OUR CHECKS COMETO US 10 DAYS LATER AND THEY ARE BLANK AND NUMBERED WRONG. !!!!Then our credit cards which we also got were mailed to the wrong address in this case the rental houseSO THE CHASE BANKER SENT OUR NEW CREDIT CARDS TO OUR TENANTS !!!!!!!!!!1So then we went into the Stanwood Chase branch and spent another hour ordering new checks and correcting the errors in their computer system so our tenants wont be sent our banking info….GET IT TOGETHER CHASE BANKFIX YOU SYSTEMS AND TRAIN YOUR PEOPLE BETTERSIX HOURS SPENT TO GET OUR THREE CHASE BUSNIESS CHECING ACCOUNTS PROPERTLY SET UP IS A TRAIN WRECK. !!!!!!!!!!!!!!!!!
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April 2021 by Steven Carlsen
I've honestly not had a more pleasant experience at a bank before. Amanda went above and beyond to help me out, and I couldn't be more thankful.
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November 2020 by don minter
Britney was very friendly, helpful and provided great customer service.
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June 2020 by lena g
Atm awesome, drive-thru good,
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June 2020 by Steve Fulton
The staff at this branch has always gone out of their way to be helpful.
