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December 2023 by Ashley C.
I have been with this office for over 15 years and I just called today to add a new card to my policy and I was so impressed with the customer service and how genuine and kind Heather was to help me with my situation living in a different state. It made me think every time I have called here over the years how helpful they've been when I have called mutiple other insurance agencies in a different state and did not get the same care or customer service, it's just so hard to find these days and I'm thankful to have it with Jim Minifie office. It's refreshing!
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December 2023 by Anthony Savage
Kelli is AMAZING
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December 2023 by Momo Boyd
I have been insured with them for 20 years and they keep raising the rates..if I go I take my redneck family of 20 with me..Jim used to hang out with my family now I feel like we are all getting jacked!!! Thanks alot Jim atleast give me some Vaseline, redneck word travels fast
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November 2023 by Jennifer Sherson
They are wonderful to work with and quick to make sure we have the coverage we need.
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November 2023 by Paul
My father was a state farm agent, so I know good work when I see it. Kudo's to Jim Minifie
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November 2023 by John Santucci
Jim and his team provide excellent customer service. When my truck was broken into (two windows broken) during a long road trip, it wasn't quite worth filing a claim but we needed repairs and were not able to find a service provider with parts in stock. That is where the great customer service comes in. Jim's team very quickly helped us locate a glass service in our area (while we were still traveling!) that could do a quick replacement same day. It was clear they care about their customers and are fast, efficient and creative in finding solutions. The best agent and team anywhere! Thanks Jim and team!
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September 2023 by John Wennberg
Great place and awesome customer service.Looked over my account to figure out how to save me more money on his own.
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September 2023 by Andrea Ortiz
Well we all need insurance and the customer service isn’t to bad either. Always nice when we speak on the phone.
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August 2023 by Lorrie Ness
I have never had such a wonderful experience with an insurance company like the great staff in the Arlington WA office. They have bent over backwards to give us great service and reasonable rates. Being on a fixed income they saved us a bundle. I HIGHLY recommend them.
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August 2023 by stacey lindsay
We have always been a very low maintenance family when it comes to insurance....we pay for great coverage "just in case." The past 6 months I have made more phone calls for our auto insurance than at anytime in the past. Between a teen driver who totaled a car, two windshield replacements and the purchase of multiple vehicles, Jim Minifies office has been fantastic. Excellent customer service and immediate action on our needs. We highly recommend.
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July 2023 by Cheryl Little
We've been with Jim Minifies for over 30 years... Man we're old! We've never had a problem with the claims process whatsoever, and everyone we deal with is kind and helpful.
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July 2023 by Scott Buck
Twenty plus years great folks here
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July 2023 by Michael McNatt
Amazing customer service. The whole team was helpful and courteous, no high pressure sales and great rates. Highly recommend.
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July 2023 by Andrew Minkel
All of the agents have been a breeze to work with here. Justus went out of his way to transfer over my home insurance from a different SF office to bundle with my auto insurance??
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July 2023 by Andrew Latulippe
Really great service. Jim and his staff go out of their way to help!
