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April 2024 by Thanks Yes
Was very pleased with service. They were very prompt & professional when I had brake problems & after calling them they were there within 15 minutes to help me with road side assistance. Such a great crew!
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March 2024 by Patti Mills
Needed brake work done and when I called for a quote I got an answer quickly. I made the appointment and they did great job. Friendly people.
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March 2024 by Melody Christensen
Service tech checked the pressure in our travel trailer so quickly, great service!
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March 2024 by Phil Taylor
I hade new tires and wheels put on a truck I am restoring. I went to discount tire and they showed me what I was putting on (their choice not mine lol) on a computer and when I told them I wanted to see options they told me to look online at home. I left. I went to Les Schwab in Smoky Point like I should have in the first place and met Zack. Zack answered questions and his answers were informed and mark on. He mounted a tire and wheel on my truck to see what I thought and was willing to charge the tire if I didn't like the one that was on there. He brought back what sales use to be. Zack earned my business he did not expect it like his competitors do. I want to see you h and feel. I am spending a lot of money on my project and I want it right and Zack understood this. He gave me options ideas and most importantly he gave the best customer service I have had in years.Go see Zack for all your needs he won't let you down and he will do the right thing. Zack you need to marry the girl that brought you the coffee!!! Thanks Zack and the rest of the crew. You have my business for life.
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March 2024 by Brandi Askew
Staff very knowledgeable & Helpful. I have a broken ankle and the went above and beyond for me comfort. The service was fast and team was very thorough!
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March 2024 by Mrs Alexander
Very frustrated I had an appt scheduled to replace my tire. I told Tristan the night before that I had a tire to swap and asked him how long it would take and he said 10-15 minutes. I came to my appt the next day and told them I needed to get my tire swapped because the back tire was leaking air fast. They said no problem and pulled my car in right away. After 30 mins they came and said they couldn’t repair the tire which was fine and I told them to toss it and then said I had an extra tire thry can put on there. 20 more mins go by and they come out and say “we can’t get to your spare tire” in the trunk and I said it’s in the back seat. 15 mins go by and someone comes out again and says “just so there’s no surprises it’s going to be $55 for mounting” okay that’s fine.. 20 more mins go by and I asked if someone could check to see how much longer and if it typically takes over an hour to swap out a tire with an appt and the guy tried to say “it depends on the communication between the customer, how long it takes to pull the car in (which was right away) and how long it takes to rotate the tires etc”. While all that makes sense the only miscommunication was between the workers because I scheduled the appt SPECIFICALLY for them to swap the tires and THEY did not notate that apparently and they didn’t ask about an extra tire even tho I told them. It wouldn’t be so frustrating if they didn’t have 3 walks ins that they completed before mine was even remotely close to being done. What is the point of having an appointment if they are just going to complete walk ins before a simple task of swapping a tire. Total time spent was 1hr and 40 mins
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February 2024 by Ambassdor Halefom
Great services ?!
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January 2024 by Brandon D Vannoy
Great place for tires
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January 2024 by Michael James
Same great service as always!
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January 2024 by Don Anderson
Good service
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January 2024 by Unity In Lynnwood
Even without an appointment, we were seen and accommodated from the moment we arrived! Their customer service, including staff knowledge, is unprecedented.
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December 2023 by Pazelee Harvey
Had a great experience yesterday with my husbands truck! Chanell took care of us from beginning to end. She explained everything in detail and even helped us add on much needed work after the tech found the root of our “needing new tires” problem. So happy with the outcome, my husbands truck drives so smooth!! We will be back if we need more services in the future! The manager was super helpful too explaining why this was a good idea to do now, and not wait! Thanks Les Schwab!
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December 2023 by Bobby Collins
Excellent customer service,it was going to be a few hours before my tires would be installed.i was given a ride home and they came and picked me up.ive done business here in the past,and I recommend this shop.top notch
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December 2023 by Mike Bennett
Always stellar service. Every employee is professional, knowledgeable and efficient. This is the only shop I use for my personal and business vehicle's tires and so much more.
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December 2023 by Paul Overton
Tried to sell me a brake job on my motor home that wasn't needed, then didn't titen the jam nuts on my wheel covers. When I went to get replacement nuts for those that came off they initially said they would order them for me. But when I didn't hear anything back from them after two and a half weeks I stopped in and was told to go somewhere else to order them myself.