Northwest Plus Credit Union is highly regarded for its courteous and patient staff. Reviewers consistently praise employees like Emily, Kelly, Shelly, and Tiffany for their professionalism and positive attitudes. Customers have noted their helpfulness in resolving issues, such as logging into the mobile app and addressing concerns about funds and fraud. Overall, Northwest Plus Credit Union is seen as a place that exemplifies community banking, where clients feel valued and supported.
I’ve come by on the way from work to the Smokey Point branch periodically to deal with checks, every time I’ve gone in the staff are friendly. I rarely remember peoples names but Katy, Rachel, and Jennifer have always been so good to me that I actually have to remember them😊
February 2026
Reliable, generous, and goes out of their way to help you with what you need
October 2025
I got perfect service for the first time I've ever opened up a bank account. A crew of lovely ladies, including Kimiko bell who helped me and knew everything about what I didn't know which was everything, so I appreciate their help and give me understanding and wanting to open an account. Keep making people happy as I... read full comment