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July 2024 by Bruce M
I had to make a return and the guys. We're very nice appreciate their patience.
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May 2024 by Anastacia
Asked about LED headlights and if they could put in... told me no problem but I'd have to come back later. Went back later and they refused due to a small plastic piece they'd have to remove (takes nothing to remove) were not very nice about it. Was mad especially because I had my time wasted by them having to go back
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April 2024 by Curt Udeck
All helpful and knowledgeable.
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April 2024 by Derek Palmer
I use the orielys in Arlington and have gotten to know ow most of the people that work at this site also the one in nampa id. Which I delt with for years . I have always been satisfied with there service and knowledge. Always a smile and a laugh that's important to me . The parts have always been quality and if something does happen they stand behind the products they sell . ..way to go crew
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February 2024 by Joshua
Only place I shop for auto parts.
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February 2024 by Diane Morrison
Great service!
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February 2024 by Natalie DeFreece
I would have rated a zero if given that option. I called this morning asking if I bought a battery, then would you be able to install. I was asked for make and model and was told ,”yes.” We entered the store and I stated that I had called this morning regarding a battery and installation. The female that I had spoken walked to get the battery list and told Dylan, “Don’t hate me but is either you or x. He did not look happy and gave quite the attitude. She continued with her barrage of excuses regarding her physical limitations as to why she couldn’t lift, etc. my husband said, “if this is a problem, then we can go somewhere else.” They continued to make idiots of themselves to where I left exasperated. Dylan made it worse by say sorry as we were leaving the door. I will not ever return to this O’Reilly’s and ensure none of my friends to either.
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January 2024 by BOB DOTY
Helpful
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December 2023 by Kathy Brunner
Quick service and very friendly staff.
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December 2023 by Ken Root
My choice for car parts etc.
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December 2023 by Peggy Resch
Very nice service
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December 2023 by Kyle Evans
There every day
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October 2023 by Isabel Cruz
Depending on who’s helping, they can be very helpful to her. In today’s visit a young man name Andrew was helping me. He completely ignored me, and help someone who just walked in to the building, and then rolled his eyes when he saw me. I asked some very simple questions and his answer to everything was I don’t know. He ended up grabbing a lightbulb instead of a sensor, so I ended up purchasing was some oil and I was out of the door. Very dry no customer service thankfully when I was leaving right across the street they have an AutoZone so I will go ask them for help.
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August 2023 by Steve largent
Excellent customer service usually. But after spending $2,300 on my transmission, called back and said that the consumer amount of transmission fluid had leaked out into the transport bin. I was talking to the manager as I was explaining but it taking place and he said that there is no transactions over the phone and hung up on me. Horrible customer service. Keep in mind this is the younger manager that works in the evening, not the older military veteran. The military veteran is quite crucial and helpful.
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August 2023 by Terik Z
Cashier gave helpful tips & helped me find what would work for me
