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February 2024 by Joshua
Only place I shop for auto parts.
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February 2024 by Diane Morrison
Great service!
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February 2024 by Natalie DeFreece
I would have rated a zero if given that option. I called this morning asking if I bought a battery, then would you be able to install. I was asked for make and model and was told ,”yes.” We entered the store and I stated that I had called this morning regarding a battery and installation. The female that I had spoken walked to get the battery list and told Dylan, “Don’t hate me but is either you or x. He did not look happy and gave quite the attitude. She continued with her barrage of excuses regarding her physical limitations as to why she couldn’t lift, etc. my husband said, “if this is a problem, then we can go somewhere else.” They continued to make idiots of themselves to where I left exasperated. Dylan made it worse by say sorry as we were leaving the door. I will not ever return to this O’Reilly’s and ensure none of my friends to either.
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January 2024 by BOB DOTY
Helpful
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December 2023 by Kathy Brunner
Quick service and very friendly staff.
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October 2023 by Isabel Cruz
Depending on who’s helping, they can be very helpful to her. In today’s visit a young man name Andrew was helping me. He completely ignored me, and help someone who just walked in to the building, and then rolled his eyes when he saw me. I asked some very simple questions and his answer to everything was I don’t know. He ended up grabbing a lightbulb instead of a sensor, so I ended up purchasing was some oil and I was out of the door. Very dry no customer service thankfully when I was leaving right across the street they have an AutoZone so I will go ask them for help.
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August 2023 by Steve largent
Excellent customer service usually. But after spending $2,300 on my transmission, called back and said that the consumer amount of transmission fluid had leaked out into the transport bin. I was talking to the manager as I was explaining but it taking place and he said that there is no transactions over the phone and hung up on me. Horrible customer service. Keep in mind this is the younger manager that works in the evening, not the older military veteran. The military veteran is quite crucial and helpful.
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August 2023 by Terik Z
Cashier gave helpful tips & helped me find what would work for me
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July 2023 by Lauryn B.
I just visited this location, and needed help changing out my windshield wipers. Dylan was seriously the best and went above and beyond to make sure I had the right parts and installed them for me. I really appreciate his help, he's the best!
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July 2023 by Randy Simms
Okay people it happened, O'Rileys is know doing there commercial people dirty, I guess there desperate for money, I had a costermer pick me up a jump box, it messed up on me and corporate said because I didn't buy it personally they won't do a thing about it.. that's just wrong.. and steeling out of my Pocket and my family's the 200 + dollars it costs hurt bad.. so I say more O'Rileys!! Plus AutoZone will beat there prices by 10 percent... I've had my commercial account there for over 20 years and haven't ever been treated so badly... BOYCOTT O'RILEYS!!!!.
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July 2023 by MunKi
friendly staff who know what theyre talking about! great service thank you!
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May 2023 by Aaron Hoines
If it's not at O'Reilly's, they'll have it at Auto zone...200 feet away
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April 2023 by John Monk
Everyone is always great at this O'Reilly s store. It is stocked well and clean. Most always, the staff is well educated in the parts world and know their stuff. My trusty companion Sabella is always welcome and takes full advantage to say hi to each of the staff.
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April 2023 by Joseph Allen
We got great assistance with our car battery. GREAT WORK CREW HERE AT THIS ARLINGTON STORE.ABOVE AND BEYOND CUSTOMER SERVICE .SALUTE
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September 2022 by P. Grace
Fantastic! I am truly grateful for the folks that work her. Willing to help in the spot and super knowledgeable. Thanks for everything!
