-
August 2023 by Craig S.
The customer service at the Smokey Point store has gone down hill. Very unreliable. I will never shop that store again. Use to be my most favorite place, not anymore
-
May 2023 by Max Z.
Typical Safeway. Larger location, but hard to get to off 172nd with few turn ins and a lot of traffic. Abundance of people drifting in parking lot frequently.
-
March 2023 by Rocky H.
Handicapped in a wheel chair.boight stale pastries.for 8.99 brought them back.was disrespted for not having a reciept for pastries.this will be my last shopping at any Safeway.$8.99 just costed you there at Safeway 20 year customer.GOOD BYE
-
July 2022 by Richard W.
Very nice and friendly staff. I love the place and regret filling my gas in north Seattle instead of here.Clean place and near displace with nothing out of stock, I love this. Always love Safeway.
-
March 2022 by Jessica E.
Chronically out of stock on items Walmart and Fred Meyers seem to have no problem obtaining. Grocery pick-up is particularly unacceptable and completely unreliable. The last time I ordered, they forgot to load up 2 bags. They didn't offer to deliver them, just unapologetically said I could either come back and pick them up or they would issue a refund. I was so busy and overwhelmed that day. It was the last thing I had time for but needed some of the forgotten items to make my family dinner, and it was already late. Today they were out of 12 ITEMS that they had listed as available 2 hours before I picked them up. When they brought my bags and loaded them in my car, they didn't mention any items being missing; let alone 12. Again a very busy and overwhelming day and again I needed several of the missing items to make dinner. It's 7pm, I just got home. Everyone is starving. You cannot depend on this store like, at all, most especially for pickup and delivery. If you need this service, try Walmart. Safeway needs to do a work study on Walmart and learn how it's done. Because damn. For a grocery chain that's been in business for so long to be this bad is inexcusable.
-
March 2022 by Clarkson Reed Vera Reed
Great customer service great location and good product
-
February 2022 by Heidi Swanson
5 on on a Thursday. 1 checker and her line was back to the meat department! they added two more self checks and nobody was monitoring them. that line was wrapped almost to the deli. I feel bad for the few employees they had there. no managers visible. and the store was bare! they've been out of everything for weeks. whoever writes their schedules has no clue how to staff a grocery store. it's been like this for months. I miss the old manager. he kept the band of homeless junkies away and the store ran properly.
-
July 2021 by Pam L.
The last several weeks it is highly likely that when you walk in there are no carts available. I've seen customers turn around and leave because of it. I've gone out and gotten my own each time I've shopped there. The cashiers keep saying we're short on people. Why aren't the managers even paying attention??? The stock seems picked over and it doesn't look like it's restocked at night. I'm seriously disappointed with this Safeway as I've been going here for years but since management has taken over it is awful.
-
April 2021 by John D.
Sign says 'Open 24 Hours' but this is not true. Some nights, they randomly close at 9PM. Other nights. It's 10Pm. Still other nights. 11PM, 12AM or 1AM. It's very frustrating if you are a swing shift worker who likes to stop by the store on the way home from work. I tried to get clarification on the hours from the employees and even they admit that they don't know. Would give this place zero stars if I could. Totally incompetent management.UPDATE: 7/19/20Now they have removed store hours sign from the doors. According to Google, they now close at 1PM, doors are closed at 11:50, so go figure? Manager needs to lose his / her job. Hire someone who is competent enough to use GoogleUPDATE: 4/8/21While it seemed that the business hour issue had been corrected in late 2020, it's now an issue again. Sign on door says open until 1AM and door is usually locked at some random point in the late evening. I'll continue to take my business elsewhere. I don't have time to waste playing the guessing game with this incompetent manager. Haagen offers better prices, selection and is open when they say they are.
-
April 2021 by Tiffany M.
Best place I have ever shopped at. They have the variety I need and the customer service is amazing. Thank you to all you workers that have worked so hard through the covid pandemic!
-
March 2019 by Glenna Tate
Whiskey in a hurry.