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November 2023 by Brenda Ibarra
I recommend this facility always clean and Gina best customer service experience ,my belongings are 100%secure here I been customer for almost 2years never had any issue
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November 2023 by Jonathan Madrigal
Gina helped me with getting a storage space. She was very kind and the process was specious and pleasant.
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September 2023 by Sharon Castiglione
Gina was so helpful helping me resign my lease agreement, also phone & email access. She took me thru the whole process with much patience. Thank you Gina!!!
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September 2023 by Connie B.
Review is for facility manager & facility only, not for Public Storage as it was bought 1day before my move out. I stored here for 3yrs & facility is overseen by the Manager Gina who also lives right on site. Gina is an excellent employee and it shows by being retained & so-called "re-trained" by now 3 owners of this same facility. Gina knows her stuff, is a major multi-tasker and has always been pleasant, informative and helpful, no matter what is going on around her or thrown at her. You are in the best of hands with Gina!!The facility is clean & in a fairly low-crime area...at least for now. All units are outdoor accessible and none are climate controlled. "To my knowledge," there were no break-in's and only 1 "possible" attempt in the 3yrs I was there. The facility is gated, has great cameras, each unit individually alarmed and with a manager that lives on-site makes for a great combination.My reason for leaving facility is twofold. Moved from the area & price. When I moved in, it was privately owned & with insurance I paid $142 month. When the next owner's bought it a few months ago, shortly after buying it they jacked up the price of unit & insurance considerably and had numerous computer & website issues as well as making me pay extra to NOT go "auto-pay". Upon moving out, I was paying $175!! This new owner, Public Storage, appears to be keeping the price on this higher end. I guess the Arlington/Smokey Point area is growing so fast that it's commanding higher prices than what it used to, excluding inflation.I "would" recommend this facility if you can afford it & you can't go wrong with being taken care of by Gina. As for Public Storage, I cannot rate them as I have not done business with this company except for the 3day takeover notice.
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September 2023 by Carmen Williams
My name is Chris Harris and I wanted to put a shout out to Miss Gina! She really helped me out a lot , she gets 5 stars . I recommend them 100%. Thank you Gina for all your help! You’re a rock star
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August 2023 by Bill Baker
Can’t say enough about simply storage very nice newer clean facility. And Gina the manager is wonderful to work with always friendly and helpful.
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July 2023 by Derek Briggs
I signed up for my first storage unit and couldnt be happier with the customer service. Gina at the front desk was very polite and professional.
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July 2023 by Heather O'Brien
Renting a unit online was very easy. Gina, the property manager, had everything all set up for me by the time I came to see the unit in person. She was very friendly and welcoming! The entire property is fenced and there are several cameras set up all throughout, so I feel comfortable storing my things here.
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June 2023 by Harris Wong
I rarely feel the need to leave reviews unless I have experienced above and beyond type of services and Gina has certainly done just that.Gina, the location manager, has been extremely helpful and accommodating through our process of renting a unit at Simply Self Storage.Her professionalism and attention to details is what made us choose Simply Self Storage.The location is clean and new, just awesome.
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May 2023 by shannon marie
I had such a great experience renting a storage unit today! Gina was lovely and so very helpful! The grounds are clean and well kept. I am so great to have found Simply Self Storage.
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May 2023 by Alex Fredrickson
Great staff full of energy very clean units and a very secure site would definitely recommend to anyone looking
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April 2023 by Tasjah Harrington
I had such an amazing experience! Nathan was awesome! He was able to find the best deal for me. The facility was very clean compared to others. If anyone needed storage I would definitely recommend this location with nathan!
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April 2023 by Tammy Fadder
Gina was amazing. She is very helpful and easy to talk with. She stays very calm through any and all distractions. Thank you Gina
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February 2023 by Devin Higgins
Excellent staff! Made everything very easy for me to rent my storage unit and was always readily available for any questions I hade! Highly recommend this place!!
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February 2023 by Heather Hogan
The office people can be so nice and respectful. Just have to communicate. Place is kept clean and security is good.
