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January 2026 by Sandra Turner
I had water damage and possibly mold in the interior of my car and needed to replace the pad and possibly the carpet. I searched on Yelp to find someone that could do this type of service. One of the companies I contacted was 24/7 flood and fire. I spoke to Jason and he indicated that his company would not be able to help me but if I would like he would do some research for me and try to find businesses that could possibly complete this job. After a very short time he contacted me again with several options that I might consider. He did not have to take his time on New Year's Day to provide information that did not financially benefit him or his company. To me this kind of service people are looking for.
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December 2025 by Trevor Kumakura
Jason the owner took time to talk with me about water in my crawl space. He was very knowledgeable, and heard my concerns, and gave some good advice. Good to know there are companies willing to assist without trying to sell you something.If I do have an issue I will definitely be calling back!
Thanks
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November 2025 by Nathan Saldana
Chase, is an amazing tech came out and recommended the injector dry system to help me dry out walls, where otherwise I would be tearing up a couple feet up from the ground to get ride of water damaged but instead was able to dry it out and with no mold growing and show me safety readings of the wall moisture
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November 2025 by Dustin Evans
Company showed up as soon as possible to begin assessing the situation. Very professional and polite. The lead and the workers were very knowledgeable and respectful of my house. Would recommend to anyone!
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November 2025 by BROOK HERRICK
I experienced a very traumatic sewage flood in my basement. 24/7 flood and fire responded immediately. Chase, the assigned project manager was very kind, courteous, informative, and effective in extracting everything in my basement. If you or anyone you know experiences, any flooding, fires, or mold type of damage I would highly suggest calling this company to come and take care of you. Thank you 24/7 flood and fire and thank you, Chase and his team.
As a woman having a contracted company in my own home: My dog ran out of my gate four times since he was here because he is an escape artist and Chase ran down the street and carried him back all times. He let me know when Pig ran into the basement (Pig loved Chase and decided it was fun to run through sewage to see him at any time possible if I took my eye off of him) and Chase brought him upstairs and let me know he might need a bath. Chase was very kind and also let me know ahead of time when he would show up and was very genuine. I felt comfortable leaving my door unlocked for him to use when I was tired and it was late (because it's winter and dark), because he made me feel safe. That is not normally something I allow or feel comfortable taking a nap during. His company should give him a raise and if you're a woman looking for a good person to take care of stuff and not to have to be on edge about someone you don't know in your home and need someone actually trustworthy,
Chase is the guy. Thank you for all of your help. You did a great job and I really appreciate how safe you made me feel in my own home and my dog would probably move in with you if you hadn't brought him back. Pono and Johnny helped tear out my carpet downstairs, tried very hard to make it as convenient for me as possible, didn't stop working even though it's physical labor and were very sweet. You should definitely hire them.
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November 2025 by Nancy Wade
24/7 stands for exactly what it says! Chase arrived within 1.5 hours of my call for help. It was after 5pm. Diagnosis was made quickly & staff arrived next morning, did all they needed to do efficiently & courteously, set up the big fans, cleaned up appropriately, & have come every day to check on the drying process. We are dry & ready for reconstruction! We feel totally well taken care of.
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August 2025 by Jingchen Wu
I received great service from 24/7 Flood & Fire. If you have water mitigation needs at home you want to consider them too.
My place had a supply water issue at the third floor in the middle of the night. Once we found it, we called up 24/7 Flood & Fire right away and they responded very quickly. Before dawn, a technician was already here to start assessing the damage and discussing the mitigation plan with me.
The technician, Remington, is very professional and polite. He made sure that I know what issues I am facing - where is damaged and what he would do to fix them. Other than that, he made sure he explained to me how insurance would work in this case - what measurement, photos he needed to take to provide to insurance and how the insurance company's adjusters would follow up next.
During the whole water mitigation process, Remington kept close contact with me and updated me with the latest everyday. He also contacted my insurance adjuster in time to keep smooth communication among three parties. The whole mitigation project finished in 8 days of time.
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June 2025 by Norma Santamaria
I had a sewage leak. I was extremely stressed and overwhelmed with this whole situation. They came in Remington was my technician and really walked me through it all. Showed me pics of the before and after. The communication with this company is amazing. They create a thread with your technician and others and you’re included in every step. Pricing honestly idk if it was expensive or not but I thought it was fair for what was done. Oh yeah they came out cleaned it left temp plastic and after the plumber did their part they came back out and cleaned any remaining mess that was made and completed the job the. I’m happy with the service and would definitely recommend them.
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April 2025 by Maddy Moore
I could not recommend using 24/7 Flood & Fire enough! We were referred to them by our plumbers and it was the best recommendation we could have gotten. We're working with John and he is nothing short of amazing. He has 17 years of experience, incredibly professional and tells you exactly how it is while patiently walking you through the process which made us trust him leading our project.
This is our first time dealing with any sort significant water damage in our home and John has made our experience managing the aftermath so much easier than we expected. If you get a chance to work with John, you are in very good hands.
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March 2025 by Jay Hickey
Great experience, Johnathan is fantastic and has been out to our place for multiple issues. Always does a fantastic job is and very communicative and transparent. I love working with 24/7 flood and fire
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March 2025 by Connie Schormann
Thanks Seatown Plumbing for hiring 24/7 Flood & Fire to clean our home after the sewage backup incident. The 24/7 technicians did an amazing job .Johnathan and Robert were super respectful and meticulous in their work. A pleasure to work with them.
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March 2025 by Thomas Agosti
Great service from start to finish
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February 2025 by Eric Yim
Thanks to the team for working with our insurance to get our home quickly cleaned up after a sewage back up! They are a small company that was very responsive to our concerns.
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February 2025 by Deidre Foster
Christian was very helpful with walking me through the process and was very respectful of my home by leaving no mess behind. He was always available for any questions I had and very helpful on what the next steps would be. Service was excellent and I hope to never be in the position to use him again but if I did, he would be my go to person.
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January 2025 by Alvaro La Rosa
The whole team at 24/7 Flood & Fire did a phenomenal job with our bathroom and laundry room mold remediation process. Always professional and able to answer questions along the way. Very big shout out to the project manager Johnathan who went above and beyond. Would 100% recommend 24/7 Floor & Fire for any mold remediation projects you may need.
