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July 2024 by Jeff Llewellyn
Best car repair place. My "go to " shop. Honest - had a rare problem needing special Volkswagen tools to fully diagnose, so no charge! Quality: I've never gotten rotors from other shops for my 2012 Honda Odyssey that didn't warp after $12k miles until now (on my 4th set). They said they avoid the cheap ones and these are holding up beautifully.
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June 2024 by Nathan Wegener
Great people and they do good work.
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June 2024 by Freeman Dundas III
Worst service they don't care about their work will never go back!
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May 2024 by Cheryl Jay
I had been taking my truck to them for a few years. I took it to them as I was having an issue with my fuel Evap System, spent $900.00 to get it fixed and they didn't fix it. I brought it back to them and my truck got stolen from their lot. I got my truck back and took it to Ford, told them what the problem was and it was verified and fixed. I tried calling and calling to get some money back as the theft alone cost me a lot money out of my pocket, which their insurance did nothing for me. Ford charged me $1582.04 to fix the problem, all I want back is the $900.00 for the service that didn't correct the problem. I spent more money than that fixing the other things that MY insurance didn't pay for. Never heard back from the owner Joe and I'm very disappointed in the concern after the vehicle theft from their lot and no communication. Just to make things worse, I had another vehicle stolen from a business in Federal Way and their insurance handled everything, no money out of my pocket. That business handled everything correctly and had great communication.
Take your chances and thank you Joe for nothing!!!
If you want to make this right and have this post deleted, you can call me.
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February 2024 by aRLO
These folks are awesome! They stand by their work and really respect a person's situation! Thank you, Mitch and everyone else there for taking care of your customers... I am financially strapped, but if I had enough to tip y'all I would... Hopefully this is a good nod y'all's way
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August 2023 by Pearl Landry
Great service, appreciate the communication about my new used car. Glad to have met Active Auto Care
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September 2022 by Katarena Loven
They definitely helped me alot. The lady behind the desk was amazing and so friendly ans helpful during this time of stress. Thank you again for everything.
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February 2022 by Jennifer
Had my truck repaired there, great place and nice and friendly
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December 2021 by John Fisher
Terrible service, they have terrible quality. Left my car in worse condition than when I brought it in. Will never come here again. I don’t recommend anyone to go there. They will rip you off!
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November 2021 by Joseph Avant
Great work, great people. They have a month+ long waiting list for a reason
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September 2021 by Eli “BigE710”
These guys are great. I dropped my car off on a Wednesday morning, Friday before closing they told me they had to keep it because of some strip bolts and were kind enough to park it outside for me for the weekend. Monday morning nice and early they were able to get back to it. Definitely coming back even if the work is not under warranty.Service: Transmission
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September 2021 by Ryan H
This is an awesome place to get some work on your car done.
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August 2021 by Nadine Lundgren
Active Auto did an amazingly thorough job to make sure I was able to get my car back on the road safely! They communicated exactly what was going wrong and explained the steps they were taking to fix it! Their customer service is also top notch!Services: Oil change
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June 2021 by Nicholas Hale
They are very friendly and knowledgeable. Got my car fixed and running the way it should be and in a decent amount of time.
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June 2021 by Ammisty Aguilar
Great place!
